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Hyatt Place Blacksburg/University
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Reviews (235)
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All reviewshotel in a great locationl shaped sofavirginia techsliding doorhealthy optionscottage cheesecage free eggshotel choicehotel offeredear budsevery amenityfree breakfast in the morningtailgate partywould highly recommend this hotelrooms are spaciousweekend eventincredible staff
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10 - 15 of 235 reviews
Reviewed 2 weeks ago

The staff was supremely friendly and accommodating. The room was tranquil and comfortable. Close to everything. It made visiting Virginia Tech a breeze. Best place we’ve stayed in Blacksburg! Will definitely be back!

  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank laom2599
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken R, General Manager at Hyatt Place Blacksburg/University, responded to this reviewResponded 2 weeks ago

Good Morning,
Thank you for leaving us a wonderful review! It is great to hear you enjoyed our hotel's location and found our guestrooms to be comfortable. We look forward to welcoming you back in the near future.
Sincerely,
Ken Rogers - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Lovely hotel conveniently located near Virginia Tech within easy walking distance. We enjoyed the pool and an excellent complimentary breakfast. Staff was helpful and receptive to comments. I would happily stay here again!

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Hummingbird43302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken R, General Manager at Hyatt Place Blacksburg/University, responded to this reviewResponded 2 weeks ago

Good Morning,
Thank you for leaving us a nice review! It makes our day to know that you had a pleasant experience at our hotel. We are especially happy to hear you enjoyed our hotel's location and amenities. We cannot wait to have you back!
Sincerely,
Ken Rogers - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

The useful location and nice facilities do not make up for the inattentive staff. Front desk staff who do not great each guest in a courteous and friendly manner should not be in the hospitality industry. All the more surprising given that BBurg is a welcoming town.

Stayed: February 2018, traveled with family
Thank WomenSpend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken R, General Manager at Hyatt Place Blacksburg/University, responded to this reviewResponded 2 weeks ago

Good Morning,
Thank you for taking the time to review our hotel—we truly value your feedback. I apologize for your experience with the front desk staff not meeting both your standards and ours. Please know that I will share this feedback with staff so we can continue to improve as a hotel. We hope you will give us another chance to accommodate you in the future should your travels bring you back to Blacksburg!
Sincerely,
Ken Rogers - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Nice hotel, very comfortable, staff pleasant. Had all of the accommodations to make our stay perfect. Excellent location, rarely drove our car for the three days we were there. Small gym but nice. The cocktails at the bar were a nice treat in the afternoon. The Bud Foster was delicious. Breakfast bar which is included was very good.

Stayed: March 2018, traveled with family
Thank donna0341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken R, General Manager at Hyatt Place Blacksburg/University, responded to this reviewResponded 2 weeks ago

Hello,
Thank you for taking the time to review your stay with us! We are pleased to know you had a nice time at our fitness center, Coffee to Cocktails bar, and breakfast area. It is also great to hear you enjoyed the convenience of our hotel's location. We look forward to the opportunity to accommodate you in the future and make another Bud Foster for you!
Sincerely,
Ken Rogers - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We stayed here for our daughter’s sorority event. Not only did the hotel have to deal with this event, it just happened to snow about ten inches, too. The hotel didn’t flinch. Neither the crowd nor the weather phased them.

The room was huge. A king sized bed that was a foam type and it was the most comfortable hotel bed I’ve ever had. The room had a big sitting area with an L-shaped sofa too. The bathroom wasn’t big but really, why should it be? The walk-In shower had great water pressure and drained as it should. The only small gripe I have is that we had an adjoining type of room. The doors allowed a lot of noise into our room from the neighboring room. That noise however stayed pretty much towards the front of the room and didn’t bother our sleep in the back part of the room.

Breakfast the next morning had a lot of variety and a man was there hustling to clear plates and tables. There were plenty of places to sit, too.

Finally, the maintenance staff deserves a huge shout out. The snow kept coming and it was a wet, slushy heavy snow. The hotel had a whole team of workers shoveling and plowing nonstop. The sidewalks and parking lots were clear throughout the night and even the next morning.

This is a great hotel in a great location near restaurants and really close to campus. Stay here when you come to Blacksburg.

Stayed: March 2018, traveled with family
Thank grhokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken R, General Manager at Hyatt Place Blacksburg/University, responded to this reviewResponded 2 weeks ago

Good Morning,
Thank you for leaving such a nice, detailed review! We are beyond happy to know you enjoyed your stay with us during your daughter's sorority event and the snow. We appreciate your feedback regarding our guestrooms, complimentary breakfast, and maintenance staff. It was our pleasure to accommodate you and we look forward to having you back!
Sincerely,
Ken Rogers - GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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