St Regis does a good job. Hotel is neat, clean, beautiful design. Staff is polite. But...
At 5am I was wide awake and called Room Service for coffee. No answer. Ten rings. So I called the front desk. No answer. The operator. No answer. Bell stand. No answer. Concierge. No answer. I waited fifteen minutes and did it all again. No answer. At 6am I did it again. No answer at Room Service. Front desk did answer, though, and said they'd take care of it and run my order to Room Service. 24 hour room service is offered but...no answer.
My room had a fireplace - cool. Not needed, but cool. But my room did not have a clock. Nor a radio where I can connect my phone and listen to music. Two seemingly standard items in a high-end hotel. Odd.
Would I return? Yep. But deep flaws to the St Regis brand. Too bad, too.More
- Free Wifi
- Free Parking