I stayed here for 3 nights on a business trip. The outside of the hotel and the rooms appeared to have been recently remodeled. The staff was very polite. Now for not so good parts. The furniture in my room appeared to have been purchased from a garage sale or something because it was all torn up. The electrical ports by the bed did not work and there was a huge pile of trash, that got bigger everyday just off the main hall. For a Courtyard this place fell way short.
Thank you so much for your feedback.
We were back and forth last minute big family, little kids, 2 room reservation and Natalie worked her magic at the front desk and got us adjoining rooms. Most of the time you get a “no can do” or “I don’t know how to do” but she came through for us big time. ⭐️⭐️⭐️⭐️⭐️ I love Courtyard properties and even tho there’s no “free breakfast” I choose to stay here with my family because they’re sharp, I’ve stayed here before and even with construction it was tidy and smelled good….sometimes other locations REALLY struggle with that. Keep up the good work Layton Courtyard!
Thank you so much for your feedback!
My husband was on a business trip while I stayed at home, unfortunately, it was during our Anniversary date (3/28). I called the front desk to see if they could help me surprise him with something. They were more than happy to arrange something in his room for me. The manager on staff put together balloons and cookies. I couldn't be more appreciative of their generosity. We are huge Marriott fans, but they really went above and beyond with this gesture. Shoutout to Lima for making this wonderful moment happen for us!
Hello! It was our pleasure to help you with a little something for your husband for your anniversary! We are happy to hear that it went over well, and I will also thank Lima for making sure that happened. I hope you were able to celebrate together once he returned after his business trip. We are thrilled to know that you are Marriott fans, we are too lol! Please come and see us again...have a wonderful spring weekend!
Natalie H
Front Office Manager
We were in a handicapped room, and we needed help with a light and an outlet next to the bed. The manager tried to fix it herself and ended up needing to call the maintenance person, who arrived from his home promptly and took care of the issue. The manager continued to follow up to ensure that we received the help we needed in a timely fashion. Friendly, courteous staff. Clean and comfortable. Very satisfied.
We are so happy that you chose to stay with us while you were here and thank you for letting us know that you enjoyed your stay! There is nothing more important than great service and cleanliness and it's so great to know that you experienced both! Please come and see us again if your travels bring you back to Layton, we love our return guests. Thanks again for taking the time to share such positive feedback!
First time visiting Layton Utah. Not only was the area absolutely beautiful, our experience at this hotel made it that much better. From check in to check out our experience was top notch! Staff was very helpful with suggestions for dinner and activities. We hope to return soon.
Thank you for your review. I am so happy to hear you enjoyed your stay with us. We hope to be able to serve you again when your travels bring you back to Layton. Thank you for choose the Layton Courtyard.
