Zero stars! Staff is very unwelcoming and rude. They do not greet guests nor smile upon entering the hotel, they just stare. To make the customer service even worse I seen front desk staff snub another guest. The hotel had a strong smell of bleach and mildew when walking in. Our room had major plumbing issues, the toilet didn’t fully flush and the tub filled with water when taking a shower. There were also electrical issues as well. This was a bad experience for us. We were in town on a family emergency, this is the only reason we didn’t check out of horrible place! I intend to reach out to corporate on this experience.

This is NOT the typical Holiday Inn Express I have come to appreciate. Although it was clean, comfortable, quiet, and in a good location, it was simply not the best. 1. The door to our room didn’t fit right, creating a space for light and sound. 2. We had to have our keys re-activated twice in the same day because they failed to open the door. 3. None of the gym equipment worked. 4. The hot tub did not work the day we checked in. However, the hot tub was working on our second day there. Although these might be little things, after a day of traveling a girl wants what a girl wants, including a “thank you for being a gold elite member”.

Desk staff friendly, average check-in/ check-out times. On a parallel road to I-15 near a mall area to the north, has a starbucks there. Billing adds a sales tax (7.25%), tourism tax (4.57%), local tac(1%). Clean room. Small parking lot, but there is a large shared lot next door. Would stay here again.