We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Laura C
Independence, Kansas

Disappointed

3.0 of 5 bubblesReviewed Sep 12, 2024
This is NOT the typical Holiday Inn Express I have come to appreciate. Although it was clean, comfortable, quiet, and in a good location, it was simply not the best. 1. The door to our room didn’t fit right, creating a space for light and sound. 2. We had to have our keys re-activated twice in the same day because they failed to open the door. 3. None of the gym equipment worked. 4. The hot tub did not work the day we checked in. However, the hot tub was working on our second day there. Although these might be little things, after a day of traveling a girl wants what a girl wants, including a “thank you for being a gold elite member”.
Date of stay: September 2024
Room Tip: Take a chance, maybe they will improve
Trip type: Traveled with friends
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Foxley, Owner at Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel, responded to this review
Responded Sep 13, 2024
Hello lauracH9280YO,
Thank you for your valuable feedback. First of all, we apologize for the inconvenience you faced during your last visit. We will certainly work on the issues you addressed and solve those.

We are looking forward to your next pleasant stay with us.

Regards,
Arturo
GM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
₱5,172
  • Choice Hotels
    ₱5,172
  • Vio.com
    ₱4,036
  • Expedia.com
    ₱5,168
3.9 km from Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel
Free Wifi
Free parking
₱7,352
  • Expedia.com
    ₱7,352
  • Vio.com
    ₱6,819
  • Priceline
    ₱7,347
3.9 km from Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel
Free Wifi
Free parking
₱3,947
  • Radisson
    ₱3,947
  • Vio.com
    ₱3,313
  • Priceline
    ₱3,944
3.9 km from Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel
Free Wifi
Free parking
₱6,906
  • BestWestern.com
    ₱6,906
  • Expedia.com
    ₱6,906
  • Priceline
    ₱6,901
4.4 km from Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel
Free Wifi
Free parking
₱7,256
  • Expedia.com
    ₱7,256
  • Vio.com
    ₱6,713
  • Priceline
    ₱7,251
9.6 km from Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel
Free Wifi
Free parking
₱10,240
Fully refundable
  • Hotels.com
    ₱9,530
  • Expedia.com
    ₱9,530
  • StayForLong
14.1 km from Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel
Free Wifi
Free parking
₱7,663
Fully refundable
  • Expedia.com
    ₱6,897
  • Priceline
    ₱7,657
  • Hotels.com
    ₱6,891
14.0 km from Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel
Free Wifi
Free parking
₱5,378
  • Expedia.com
    ₱5,378
  • Vio.com
    ₱5,190
  • Priceline
    ₱5,375
10.3 km from Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel
Free Wifi
Free parking
₱7,779
  • Expedia.com
    ₱7,779
  • Vio.com
    ₱7,511
  • Priceline
    ₱7,773
14.3 km from Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel
Free Wifi
Pool
View more hotels in Bountiful
Reviews (677)
Filter reviews
677 results
Traveler rating
368
170
53
35
51
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
368
170
53
35
51
See what travelers are saying:
Selected filters
Filter
Updating list...
3 - 8 of 677 reviews
Reviewed June 19, 2024

Desk staff friendly, average check-in/ check-out times. On a parallel road to I-15 near a mall area to the north, has a starbucks there. Billing adds a sales tax (7.25%), tourism tax (4.57%), local tac(1%). Clean room. Small parking lot, but there is a large shared lot next door. Would stay here again.

Date of stay: May 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank e h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Foxley, Owner at Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel, responded to this reviewResponded 2 weeks ago

Hi April

I appreciate your comments but I need more information, please let me know your room number and arrival date. I want to follow up on your comments to improve, not saying HI to our guests is not acceptable, again let me know if you are an IHG member, all this information it is important for me to bring a kind of compensation to bring you back to our property.

my email is
gm.hieb@assurancehospitality.com
Regards


Arturo Delgado
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 10, 2024

Excellent staff clean rooms. Great location. And hot coffee all day. And did I mention hot tub it is the perfect temperature. ................... definitely will stay again............. I Recommend this property....................

Date of stay: April 2024
Trip type: Traveled solo
Thank Tara P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Foxley, Owner at Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel, responded to this reviewResponded August 14, 2024

Hello K7489AGtarap,
Thank you for your valuable feedback.

Hope to see you next time.

Regards,
Arturo
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed April 12, 2024

Great hotel that was recently renovated (used to be Country Inn). Easy access to the freeway, lots of good restaurants close by and they have a great breakfast. The staff are super friendly and many of them have been there for years. Definitely recommend staying here.

Date of stay: April 2024
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Adventure60344854780
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Foxley, Owner at Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel, responded to this reviewResponded August 14, 2024

Hello Adventure60344854780,
Thank you for your valuable feedback.

Hope to see you next time.

Regards,
Arturo
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed February 14, 2024

Check in was very easy. There was a bit of a rush but the desk staff let us know we weren't forgotten. Our room (201) was very large. It had a separate bedroom (King bed) from a living area. Room was very clean. I was surprised how little outside noise we heard considering that the highway was just outside our window. Two drawbacks for this room were: water pressure in the shower was very low. TV reception was very spotty.
The other room we had reserved (206) was a 2 queen room. It too was very clean. This room had good water pressure and had no issues with the TV reception.
Hot tub and pool were nice.
The area around the hotel was good. There were several restaurants close by as well as gas stations/convenience stores.
Breakfast was good. It was standard hotel breakfast, It was hot and plenty of it.
All in all a good stay

Date of stay: February 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank GrandTour452506
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Foxley, Owner at Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel, responded to this reviewResponded August 14, 2024

Hello GrandTour452506,
Thank you for your valuable feedback. We will certainly look into the issues you addressed and solve those.

I hope your next stay with us will be a pleasant one.

Regards,
Arturo
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed January 10, 2024

This hotel is very clean and accomadating. The rooms are super clean and rooms were cleaned everyday we were there. Elizabeth and Julien helped us with everything we needed. They were very kind and so very helpful. Everyone was super friendly. I highly recommend this hotel. Everytime we go to Bountiful we always stay there.

Date of stay: January 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Karol G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Foxley, Owner at Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel, responded to this reviewResponded August 14, 2024

Hello U8742JAkarolg,
Thank you for your valuable feedback.

Hope to see you next time.

Regards,
Arturo
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
View more reviews