Excellent staff clean rooms. Great location. And hot coffee all day. And did I mention hot tub it is the perfect temperature. ................... definitely will stay again............. I Recommend this property....................
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e h
Warm Springs, OregonParallel road next to I-15.
Reviewed Jun 19, 2024
Desk staff friendly, average check-in/ check-out times. On a parallel road to I-15 near a mall area to the north, has a starbucks there. Billing adds a sales tax (7.25%), tourism tax (4.57%), local tac(1%). Clean room. Small parking lot, but there is a large shared lot next door. Would stay here again.
Date of stay: May 2024Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Foxley, Owner at Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel, responded to this review
Responded Aug 13, 2024
Hello eh741,
Thank you for your valuable feedback.
Hope to see you again.
Regards,
Arturo
GM
Thank you for your valuable feedback.
Hope to see you again.
Regards,
Arturo
GM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (675)
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2 - 7 of 675 reviews
Tara P
1
Date of stay: April 2024
Ask Tara P about Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Foxley, Owner at Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel, responded to this reviewResponded August 14, 2024
Hello K7489AGtarap,
Thank you for your valuable feedback.
Hope to see you next time.
Regards,
Arturo
GM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adventure60344854780
2
Great hotel that was recently renovated (used to be Country Inn). Easy access to the freeway, lots of good restaurants close by and they have a great breakfast. The staff are super friendly and many of them have been there for years. Definitely recommend staying here.
Date of stay: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Foxley, Owner at Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel, responded to this reviewResponded August 14, 2024
Hello Adventure60344854780,
Thank you for your valuable feedback.
Hope to see you next time.
Regards,
Arturo
GM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GrandTour452506
18643
Check in was very easy. There was a bit of a rush but the desk staff let us know we weren't forgotten. Our room (201) was very large. It had a separate bedroom (King bed) from a living area. Room was very clean. I was surprised how little outside noise we heard considering that the highway was just outside our window. Two drawbacks for this room were: water pressure in the shower was very low. TV reception was very spotty.
The other room we had reserved (206) was a 2 queen room. It too was very clean. This room had good water pressure and had no issues with the TV reception.
Hot tub and pool were nice.
The area around the hotel was good. There were several restaurants close by as well as gas stations/convenience stores.
Breakfast was good. It was standard hotel breakfast, It was hot and plenty of it.
All in all a good stay
Date of stay: February 2024
Ask GrandTour452506 about Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel
1 Thank GrandTour452506
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Foxley, Owner at Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel, responded to this reviewResponded August 14, 2024
Hello GrandTour452506,
Thank you for your valuable feedback. We will certainly look into the issues you addressed and solve those.
I hope your next stay with us will be a pleasant one.
Regards,
Arturo
GM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karol G
1
This hotel is very clean and accomadating. The rooms are super clean and rooms were cleaned everyday we were there. Elizabeth and Julien helped us with everything we needed. They were very kind and so very helpful. Everyone was super friendly. I highly recommend this hotel. Everytime we go to Bountiful we always stay there.
Date of stay: January 2024
Ask Karol G about Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel
Thank Karol G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Foxley, Owner at Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel, responded to this reviewResponded August 14, 2024
Hello U8742JAkarolg,
Thank you for your valuable feedback.
Hope to see you next time.
Regards,
Arturo
GM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
brucehY2299VX
2
One of the worst hotel stays I've ever experienced. Staff was polite but there were problems that couldn't/wouldn't be addressed:
- The rooms were hot and the AC didn't work. This apparently is a problem throughout the hotel as I heard similar comments from other guests. Even after telling them, there was nothing done. Windows couldn't be opened either (they were screwed shut). I'm not asking to sleep in a refrigerator, but it had to be between 75 and 80 degrees in my room with the unit set on cool.
- When I got there, there was no soap in the bathtub/shower, nor was there a bath mat. The tub was extremely slick, and I fell in the shower the first morning. I told the manager, (who was wearing a T-shirt), and he apologized, saying the bath mats "were on backorder." Is safety on backorder too? With the soft water and slick tub, I could easily have been injured. Luckily I wasn't, but I have NEVER fallen in a bathtub, EVER. They did "find" bath mats for me and another in my party the next day.
- Wi-fi performance was spotty, making it difficult or impossible to do basic business from the room.
- Our party (three of us on business) stayed three nights and we all had hot rooms and slick tubs. The manager offered to comp me my room one night (for the tub episode) but I think he actually charged an extra night instead. If it wasn't so much trouble (our schedule was tight), we would have changed hotels.
I'm sure I could nit-pick more (e.g., the bath towels weren't much better than shop rags, and there's more), but it was apparent that the hotel had been recently re-branded a HI Express and the owners/managers were in a hurry to get it re-opened. I for one don't like to be the guinea pig on a "shakeout cruise."
Room tip: Don't stay here.
Date of stay: October 2022
Ask brucehY2299VX about Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Foxley, General Manager at Holiday Inn Express & Suites Salt Lake City N - Bountiful, an IHG hotel, responded to this reviewResponded October 31, 2022
My apologies about the issues that you had.
We were able to address most of the issues that you had during your stay. Many things are on back-order, we are working on getting this remedied but are at the mercy of the markets.
Your bill was posted incorrectly, that has been remedied.
While I am sorry that you felt this was part of a Shakedown Cruise, we have had it posted online on all websites and have it posted to our doors and mention it at check-in, that we are still under renovation. WiFi and HVACs are being serviced, both of these issues are new and we are addressing it, to the point that the WiFi is being updated entirely.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.