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“Great holiday resort”

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Palm Beach Tenerife
Reviewed August 11, 2015 via mobile

Stayed at Palm Beach Club recently for 10 days. Seafront resort. Rooms/apartments are spacious and clean, all of the apartments have either a view of the hotel pool or the sea. Kitchenette is basic but very useful, there is plenty of choice of food and drink in the shops on site to prepare your own meals. Excellent pool facilities, great staff. Lovely little shopping 'mall' joined onto the hotel with a choice of souvenirs and holiday essentials.
Free Wifi in large reception area - comfy seating to sit and chill whilst checking emails! (Free wifi throughout the hotel would have been better though)
Good bar service - I recommend the refreshing smoothies.
Ideal location for beach and nightlife/entertainment. Only complaint would be that the apartment fans weren't cool enough.

Stayed: August 2015, traveled with family
6  Thank Sukiejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacopo G, Guest Services at Palm Beach Tenerife, responded to this reviewResponded August 13, 2015

Hi Sukiejo

Thanks for your great review - we're glad you enjoyed your stay. We agree that Palm Beach is the ideal location for beach and nightlife.

Best Regards

Palm Beach Tenerife

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399 - 403 of 978 reviews

Reviewed July 26, 2015

Following lasts years holiday in our time share here. There are some positives. The pool bar and restaurant have reopened. The reception has seen an uplift and receptionists overall have been improved. There has been no improvements in the apartments following the movement of time share customers in the scaled down in favour of general rentals. The Crocodile Club for the Children is being renamed. What that does in terms of service remains to be seen. In Summary a move in the right direction. As to the final position Of PBC as Time share remains to be seen.

  • Stayed: July 2015, traveled as a couple
    • Location
    • Rooms
    • Service
Thank bhee24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacopo G, Guest Services at Palm Beach Tenerife, responded to this reviewResponded July 28, 2015

Dear bhee24

Thank you for your review - we're glad that you noticed the improvements and a move in the right direction.

We look forward to seeing you again soon.

Palm Beach Tenerife

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Reviewed July 24, 2015 via mobile

We got surprised with the penthouse and it was one of the best places we've ever stayed! Gorgeous apartment, stunning views, big pool, friendly staff, shops and cafe within hotel and ideal location for the strip and right next to the beach! Would love to go back to the same apartment <3 July 2014

Stayed: July 2015
3  Thank Ashleigh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacopo G, Guest Services at Palm Beach Tenerife, responded to this reviewResponded July 28, 2015

Hi Ashleigh R

We're glad you enjoyed your surprise - the penthouse certainly is a gorgeous apartment.

Best regards

Palm Beach Tenerife

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Reviewed July 20, 2015

This exchange was 2 levels down from our Gold Crown timeshare in Florida. So we came with lower expectations. Our apartment was pretty good, it was clean although basically furnished. The bed was firm but not too firm. The bath was stained and the cabinet in the bathroom needed new doors, as the humidity had caused them to bow. The aircon worked well. We had an issue with the hairdryer but this was fixed almost immediately. The resort staff were all very friendly and helpful.
We had read other previous reviews about noise so that was a bit of a concern. Our apartment was on the side with a partial sea view. It was set back from the main part of the pool and the ocean front. We had no issues with noise at all. But if you had an apartment right at the front you would have had the Monkey Club loud music until the early hours.
Overall we enjoyed our visit. It was above our expectations.

Room Tip: If you want quiet choose a room at the side at the rear end of the pool.
See more room tips
  • Stayed: July 2015, traveled with family
    • Location
    • Cleanliness
    • Service
3  Thank Jon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacopo G, Guest Services at Palm Beach Tenerife, responded to this reviewResponded July 21, 2015

Hi Jon M

It's great news to hear that your stay exceeded expectations and many thanks for the feedback.

We will make sure that your comments regarding the bathroom are passed onto the maintenance department for review.

Best regards

Palm Beach Tenerife

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Reviewed July 11, 2015

We bought our two bed apartment and as part of the purchase we were advised that the apartment would be upgraded the following year and were shown the excellent finished article in another apartment..At that time the furniture and decor was really tired and needed an upgrade. Unfortunately nothing was done until this year when we saw a lick of paint had been applied and a replacement sofa was in place the only improvements made.Over the years the discount on food and drink was removed as the evening entertainment on the open air stage,the restaurant and the bar was also removed meanwhile the place was becoming more dowdy.The worst thing was the opening of the Papa Gayo NIght Club about 800yds from the hotel.This meant that it was impossible to sleep from Friday night thru to Monday morning because of the noise.Complaints to the front desk were pushed aside and were told each time we complained that no one had ever complained which we knew was totally incorrect.
Our advice to would be holidaymakers not to choose Palm Beach as you will be terribly disappointed

Room Tip: yes best move would be to get a room away from the front and ensure the room has been refurbished b...
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  • Stayed: March 2015, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacopo G, Guest Services at Palm Beach Tenerife, responded to this reviewResponded July 16, 2015

Hi Brian M,

Thank you for your comprehensive review of your stay with us.

Customer feedback is paramount to our success. Therefore we would like to assure you that we have taken on board your suggestions. Our main commitment is to offer the best vacation to our guests, based on the provision of professional service and high quality products.

We are very sorry to hear that we did not meet entirely your expectations. We hope you will give us another chance to impress you.

Best wishes,

The Palm Beach Tenerife

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Additional Information about Palm Beach Tenerife

Address: Avenida V Centenario, 11, 38660 Playa de las Americas, Tenerife, Spain (Formerly Palm Beach Club)
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Top resorts Hotel in Playa de las Americas
#15 On the Beach Hotel in Playa de las Americas
Price Range: ₱5,634 - ₱10,851 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palm Beach Tenerife 3.5*
Number of rooms: 316
Official Description (provided by the hotel):
With panoramic views across Playa Troya beach in Las Americas, Palm Beach Tenerife is the perfect location for your next holiday. Enjoy a warm welcome from our attentive staff along with wonderful facilities and some of the highest standards of accommodation in Tenerife. Our apartments are spacious and bright offering the perfect blend of comfort, style and functionality. Guests enjoy a wealth of amenities on the resort including a lagoon-style swimming pool, restaurant and gym. ... more   less 
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Also Known As:
Palm Beach Club Hotel Playa De Las Americas
Palm Beach Hotel
Palm Beach Resort
Palm Beach Club Tenerife

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