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Emily

Fabulous Stay.

5.0 of 5 bubblesReviewed 4 weeks ago
Second time coming here and we absolutely love it! Quieter hotel than we usually go for which is nice! Food is fantastic, variety of selections for both adults and children, rooms are always cleaned with fresh towels everyday, 15 minute walk into town center and the beach, Rob at the entertainment is absolutely fantastic, my boys absolutely loved him and will not stop talking about him since we got home! Drinks are lovely , entertainment during the day and night is fabulous! Pools are clean. Only fault is lifeguards, sat on their phones most of the time, wandering for a coffee every 10 minutes, one minute the kids are allowed to do something and the next they aren't, had 2 very confused children. All in all a fantastic 10 night stay and we cannot wait to come back!
Date of stay: June 2024
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (3,311)
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Reviewed June 14, 2024

Where do I start. All good for the first few days until we were all hit with food poisoning. Went from wed-wed and we were all sick from the Saturday right up til today.(14th June) . Food at the restaurant isn’t ever hot nor is the meats or cheeses cold which is where I suspect we’ve got I’ll as it’s all my 10 year old ate. If you like pork you’ll enjoy it . Every second dish is pork. Was other families ill at the same time as us. I was so ill to the point anti sickness &diarrhoea didn’t work. The rooms are small and we rarely got clean towels never mind beds changed nor toilet rolls put in the room. It’s a good 25 min walk to the start of the strip. Good luck getting a sunbed as they’re reserved from the get go. Same with chairs inside and outside for evening entertainment. Tables were always sticky and never wiped . Waited several times in the queue for 20 odd mins to grab a bottle of water. The only saving grace out of the visit was the children’s entertainment. Marina, rob and Rafa are outstanding with the kids . Hats off to you guys

Room tip: Don’t go
Date of stay: June 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sagrido83
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 13, 2024

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 13, 2024

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 13, 2024

Place is absolutely awful, I wouldn’t return if I had a free holiday there.
My daughter, 4 years off age cut her toe open on day one, we had been at the hotel for 4 hours, life guard was sleeping while it happened, didn’t do any kind off first aid, went to reception to report the incident, to which I got laughed at and told my daughter wasn’t looking where she was going, even though the cut was from a drain around they’re pool as her foot went completely through it.
20 minute wait for a drink, food is absolutely freezing, everything stinks off fish.
Unless you’re out off bed by 8am you’re not getting a sun bed, no LILO’s, balls, water guns aloud in the pool
No shop on site
Staff are rude and so restaurant isn’t bigger enough to cater for the hotel.

Date of stay: June 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Amber M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 12, 2024

awful place just returned today..12/6 ..just stay away..wr not picky at all but everyday food cold room 12 by 12 cell block..beds solid cleaners totally useless.. entertainment team fantastic..pools lucky if life gaurds let you touch water as can't do anything else.no balls lilos etc..saw the management read a customer review form they filed in ..because he didn't like it it was thrown in the bin..queuing at the bar for sometimes 15 minutes just to get a drink and 2 hard 2 soft that's all your aloud to get...no way this a 3 star I've stayed in 1 star that are better...WILL NEVER RETURN..no shop or anything onsite you need to walk into town..15/20 mins and beach further away....

Room tip: very small pools can't play in
Date of stay: June 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Garry W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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