We stayed here end of May through to June and the hotel staff are by far the best we have ever met, my baby had breathing problems whilst here and the hotel manager Lyndsey walked us to the medical centre(5mins away), signed us in and offered to wait with us, he was then transferred to tarragona hospital to which the doctors and nurses were brilliant, when my son was discharged and arrived back to the hotel every member of staffs concern was so touching, monica(guest relations) fabulous woman nothing is a problem, always around making sure guests are happy, food is lovely plenty of choice every night and staff brilliant, lifeguards are a credit to this hotel, not only do you feel your children are totally safe whilst they are on but they also go above and beyond interacting with the kids teaching them swimming techniques how to dive and throwing balls, whilst there I witnessed them save 2 small children whose parents were not watching, reception staff are brilliant nothing is to much trouble, visited portaventura whilst there and Aquapollis these are well worth a visit fab parks, the fountain display is out of this world a must see and the beaches are brilliant parks and climbing frames all the way along and shops galore in salou. Now for the 2 things I would like to see changed at the hotel, the entertainment staff are brilliant and work very hard I must say and feel I need to give a particular shout out to Paige, Zoe and becky, lovely lovely girls who made my boys holiday, but the entertainment on offer needs a little bit more thought to it, there were quizzes everyday inside and also of a night a quiz again some more adventures outdoor entertainment would be better, then bingo in the afternoon and of nighttime found this to much also, then the outside entertainment acts at night were singers most nights and the same singers would then form groups to call themselves something different which I found very weird and some were definitely better than others, the Polynesian show and African footprint were brilliant more of this would be great and entertainment through the day round the pool would be great fun also as there is only water polo at present which was fab and my kids loved it, the reps from the hotel put on shows such as Greace in chaplains nightclub they should defiantly do this in the hotel, but don't want to sound like I didn't enjoy my holiday I did from start to finish, Lindsay, Monica and every staff member are brilliant this hotel Defo offers the personal touch and if the acts are tweaked we would love to come back and I would recommend to anyone, i know I'm going on but one more thing is the hours of the free bus to the shops in new town salou could be extended its from 10am until 11.30 and then 4pm until 5.30 but the driver is a lovely fella.....people moaning about the rooms should really get out and enjoy more and I personally found the beds much more comfortable than other hotel beds I have slept in, finally thanks villamarina we had a blast great hotel that offers personal touch xxx