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Traveler rating
447
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All reviews fire pit made to order omelets indoor pool great stay full kitchen great hotel breakfast was delicious home away from home great area enjoyed my stay staff was friendly shopping mall oatmeal great room clean rooms would definitely stay here again easy access
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7 - 12 of 604 reviews
Reviewed 3 weeks ago

Very nice, clean property. Rooms are clean, kitchen is nice, although a larger refrigerator would have been nice. Deserves a 5 star review only if the staff was more professional and friendly. Overall a great stay.

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hyatt Hotels
Thank wkhn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The hotel itself is new and the rooms are nice and spacious. Front desk staff was friendly. However, there were large parties of guests sitting maskless in the lobby in direct view of the front desk staff and nothing was said to them. Observed this on multiple locations. I know it is challenging to enforce mask requirements but I don't feel like there was any real attempt to follow hotel CoVID mask protocols.

Additionally, the internet speed is a bit of a joke. The internet login specifically states that your max speed will be 4 mbps, which is not even enough to watch Netflix without hitches. In 2021 this is inexcusable.

Finally, there is only one elevator for 6 floors so waits at the elevator can be long, especially with social distancing measures.

The hotel itself is nice but I feel like the owner cheaped out on a few important things. Lack of mask enforcement was also disappointing.

Date of stay: January 2021
Review collected in partnership with Hyatt Hotels
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

My family and I had a wonderful time, the staff made us feel like part of their family. My sister loved the fact that they are pet friendly, and our grandchildren loved playing in the pool. They even had lots of games that we could borrow for more entertainment. And we were able to connect our Roku to the television. Everyone was so welcoming and assistive. I will be booking future visits at this awesome hotel.

Date of stay: December 2020
Trip type: Traveled with family
Thank mnqweber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 26 January 2021

The overall experience and feel of the hotel is great. Plenty of room in the king suite, very comfy and relaxing. The staff of amazing and welcoming as well and very clear with instructions and about the all the amenities granted with your stay.

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank michaelp24232021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 24 January 2021

if your passion and purpose is aligned, one see a completely different side of Customer Experience which is informal , Humane, Flexible and always using a partnership mentality that is critical for exponential Growth....Tracy, Dona you guys are the epitome of that value system in Hyatt world....Hyatt must be Incredibly proud of you guys and most others at this property....me and my wife Mandy checked into a hotel and left a family while checking out after 3 weeks. will miss you, Monique and all other folks, who made our stay such a memorable one and we hope to come back soon.

Date of stay: January 2021
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank anindya0612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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