Checking in process is horrible. Waited in line for 35 minutes. There were no luggage carts available. On the second day, our room keys did not work and we had to wait in line for another 30 minutes to get the keys to work again. The other guests were noisy and loud with children running in the hallway. The snack bar prices are too high..8$ for a hot dog!
The hot tub was overwhelmed with young children jumping into the hot tub. It was dirty and lukewarm. There's no lifeguard to patrol it and enforce rules. The pool water was a little chilly too.
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