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Reviews (979)
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All reviewsactivity centermini golfsales pitchtop floorbedroom unitnice resortsales presentationthree bedroompigeon forgesplash padfull kitchenping pongnational parkwasher and dryertime sharesmoky mountainwhirlpool tub
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Reviewed 2 April 2018

I own 2 weeks of timeshare and have exchanged them for lots of places, and this is one of the nicest facilities, all around. The unit - a deluxe 1 bedroom - is extremely roomy and has a full kitchen that is a pleasure to work in. I'm sleeping of the pull-out bed (as I am here wiht my brother and his wife and gave them the bedroom), and it if by far the BEST pull-out bed/mattress that I have ever used. I almost believe I am in a regular bed - thank you, Wyndham, for this! Very convenient to stores, entertainment, etc. Lots to do for all, and they have a lovely heated pool tht we use every morning (opens April 1). Glad that I did this exchange.

  • Stayed: April 2018, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Elizabeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie M, General Manager at Wyndham Smoky Mountains, responded to this reviewResponded 7 April 2018

Thank you for the great review of our resort! I truly appreciate your kind words regarding the condo and the sofa sleeper. We are glad that you enjoyed your stay and hope you will visit us again in the near future!

Sincere Regards,

Tammie Mauter
General Manager - Resort Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

We enjoy staying at this resort. It is close enough to the tourist attractions, but it is quiet and off the beaten path. The rooms have had some upgrades and it is always clean with a friendly staff! WE love the pool at the Elkmont Center as it overlooks the attractions!

Stayed: March 2018
1  Thank JuanSink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie M, General Manager at Wyndham Smoky Mountains, responded to this reviewResponded 7 April 2018

Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope you will visit us again in the near future!

Sincere Regards,

Tammie Mauter
General Manager - Resort Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

Wyndham Smoky Mountains is a great resort area. It is always clean and family friendly. The rooms have always been very nice and roomy enough for the entire family. The staff is nice and very helpful. It is close to Dollywood and several nice restaurants.

Stayed: May 2017
Thank Paula M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie M, General Manager at Wyndham Smoky Mountains, responded to this reviewResponded 7 April 2018

Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope you will visit us again in the near future!

Sincere Regards,

Tammie Mauter
General Manager - Resort Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 March 2018

Grandparents, parents and 3 teens enjoyed our week at W.S.M. We had a great drive through the Park, the kids really enjoyed the pool, the gym, the miniature golf and the free donuts each morning. Lots to see and do in town as well - loved the knife store, outlet mall, hillbilly golf, moonshine tour amongst others. May well come back again.

  • Stayed: March 2018, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank WilliamJDLewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison N, Guest Relations Manager at Wyndham Smoky Mountains, responded to this reviewResponded 20 April 2018

Thank you for the great review of our resort! I am so pleased to hear you enjoyed our amenities and local attractions. We are glad that you enjoyed your stay and hope you will visit us again in the near future!

Sincere Regards,
Allison Newcomb
Guest Services Manager - Resort Operations


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 27 March 2018 via mobile

I attended a sales presentation with my wife in pigeon forge Tenn. To be honest we used this trip to visit relatives in the area and we received 3 nights free stay at the Schuler Inn in pigeon forge, a $250 gift card, and a$100 rebate for a future stay at a whyndam hotel. The sales presentation lasted about 2 hours and we expected a HIGH pressure sales event, we found the exact opposite of that, Donna our sales person was fun to be with, very informative and knowledgeable of the program. She understood that the program just wasn't for us as we're retired and live in a vacation land already (Wisconsin near the dells, lakes, and the river). This program is a great opportunity for people that go to vacation resorts annually and want to save $$$ and stay in high quality hotels. It was a very well our time to explore this program.

Stayed: March 2018, traveled with family
Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison N, Guest Relations Manager at Wyndham Smoky Mountains, responded to this reviewResponded 20 April 2018

Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope you will visit us again in the near future!

Sincere Regards,
Allison Newcomb
Guest Services Manager - Resort Operations


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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