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Reviewed 5 September 2016

After more than 12 years caravaning I have never stayed at any site remotely as bad as this one. None of the site rules are adhered to or enforced. The management seem indifferent to the level of noise and disruption. There is a supposed curfew of noise from 10PM however the tourers ignore it and management fail to enforce it. Complain/ report it you say. Look at previous reviews, same complaints but guess what nothing has changed hence its a waste of time complaining. Better to let other would be suckers know what to expect before they book.
If you love persistent foul and sometimes racist language from morning till 3 am then book. If you don't plan to sleep before 3pm then book. If your happy to have hoardes of children out if control screaming etc then book. If your happy to have other people's dogs running around off their leads then book.

Additionally none of the other tourers seem to apprehend the privacy of other people's pitch space.

  • Stayed: September 2016, traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Gordon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodLeisure, Manager at Campsie Glen Holiday Park, responded to this reviewResponded 15 September 2016

Dear Gordon,

Thank you for reviewing Campsie Glen Holiday Park and for discussing your issues further when our management team were in contact.

We are disappointed that you felt the noise level on the park was out of control and that you felt other customers did not obey rules. We do our best to ensure that all guests enjoy their stay with us at Campsie Glen in a relaxed and enjoyable manner and do ask noise to be kept to a minimum after 10pm.

It was also disappointing to learn that we were not notified of the noise concerns you had during your stay, whilst on the park and that this was only brought to our attention after you departed from your 4 night break. We do have onsite wardens staying on various locations throughout the park and a duty warden is on call at all times so that if any concerns do arise we urge our customers to notify a member of our team straight away.

After receiving your complaint on your departure, we did investigate this with our park wardens who were not aware of such awful noise and disruption as you described. We also had no other issues or complaints from any other customers staying over the same period.

We do appreciate customer’s feedback and always investigate complaints as we did with your visit. We have previously had comments about noise issues which we have addressed this year by having more visible staff patrolling and staying on the park at nights which we believe can be seen in our positive reviews this year. We are sorry that you did not enjoy your stay with us on this occasion.

Kind regards
Wood Leisure - Campsie Glen Holiday Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 September 2016

had a fabulous week on the site and our weather was great too which helps!
would recommend this site to anyone. The site was clean and tidy and was family and pet friendly!! staff were helpful and willing to give as much help as needed. thank you for a wonderful and peaceful stay...and will definitely stay again..

  • Stayed: August 2016, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Cameron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodLeisure, Manager at Campsie Glen Holiday Park, responded to this reviewResponded 5 September 2016

Dear Cameron,

Thank you for taking the time to review Campsie Glen Holiday Park and leaving such a lovely review.

We were delighted to hear how much you enjoyed your stay with us and it was great to hear how welcoming you thought our park was.

We would be delighted to welcome you back in the future.

Kind Regards
Wood Leisure - Campsie Glen Holiday Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 August 2016 via mobile

Top place really good amenities and super friendly staff, central location for day trips and the food was superb will definitely go back, never knew about the campsie fells before I went but the whole area is stunning and this goes for the park and its location also, the kids had plenty to do

Stayed: August 2016, traveled with family
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodLeisure, Manager at Campsie Glen Holiday Park, responded to this reviewResponded 1 September 2016

Dear David,

Thank you for taking the time to review our park and leaving such a lovely review.
We were delighted to hear how much you enjoyed your stay with us.

It was great to hear how fantastic you thought our facilities were, the quality of food served in our Bistro and our park's location.

We would be thrilled to welcome you back to the park in the future.

Kind regards
Wood Leisure - Campsie Glen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 23 August 2016

My parents have a trailer at Campsie Glen Holiday Park and we spent most of our vacation there. Beautiful scenery and very friendly staff. The food at the club was terrific (Thank you George) and the entertainment at the weekend was great, A fun, clean and relaxing place to visit.

Room Tip: No Hotel here! Just trailers or tents for the hard core campers.
Stayed: August 2016, traveled with family
1  Thank Sharon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodLeisure, Manager at Campsie Glen Holiday Park, responded to this reviewResponded 24 August 2016

Dear Sharon

Thank you for taking the time to review Campsie Glen Holiday Park.
We were absolutely delighted to hear how much you enjoyed your stay with us. We were thrilled to hear that you were extremely happy with our onsite Bar & Bistro and the entertainment we provide at the weekends.

We hope to see you again for another visit in the future!

Best Wishes
Wood Leisure - Campsie Glen Holiday Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 12 August 2016

We were looking for a family friendly site, with lots for our daughter to do, and that's exactly what we got. Between the play park, swimming pool and games room, there was lots to keep our daughter happy. Add in a fine dog walking area, and brilliant stream for the dogs to play and swim, and we had a great 3 night break. The wardens do patrol, and remind folks to keep the noise down after 10:00. The toilets and showers are clean.

Stayed: July 2016, traveled with family
1  Thank Vixgbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodLeisure, Manager at Campsie Glen Holiday Park, responded to this reviewResponded 15 August 2016

Thank you for taking the time to leave us a review.

We were delighted to hear that you and especially your daughter enjoyed your stay with us, it was great to hear that you made full use of the facilities provided.

We would be delighted to have you u stay with us again and look forward to welcoming you back to the park in the future.

Kind Regards
Wood Leisure – Campsie Glen Holiday Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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