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THe Victoria House B&B
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Reviews (155)
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All reviewsshared bathroomcontinental breakfastvictoria roomyogurtwalk in wardrobewarm pastrieson arrivalco oprecommended places to eatcomplimentary bottle of winefantastic staybeautiful roomromantic weekendlarge tvwould highly recommend staying herechoice of cerealstea and coffee facilities
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7 - 12 of 156 reviews
Reviewed 3 weeks ago

I really shouldn't even be writing this as we didn't even manage to stay here ! We booked for early March, but due to severe adverse weather conditions and my father being admitted to hospital I tried to cancel our stay. I appreciate that this was two days before our booking, but due to travel warnings I would have thought that the owner would be a little sympathetic ? It appears that as soon as she has the voucher code any negotiation goes out the window, I have emailed groupon and await their reply .....

Stayed: March 2018, traveled as a couple
Thank kizzy988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2018 via mobile

Don’t take of the risk of booking this place. The owner was happy to take payment in advance, cancel the booking 3 hours before our arrival and left us stranded.

I booked this B&B by email to stay for one night with my wife after a music event in Edinburgh. The booking information we received had Terms and Conditions clearly stating 'check in from 4pm' - there was nothing about having to negotiate a check in time with the owner in advance or about a 6pm deadline for check in. The owner texted us the night before our stay requesting us to check in between 4-6pm and I replied that we were at an music event all day and would not be there till 8-8.30pm. Next day got a text at 3pm saying that due to childcare issues and the owner not living on site that we would not be able to stay until unless we got there by 6pm. Left us stranded and having to pay over the odds for last minute accommodation in Edinburgh.... you might also have guessed that as we had payed in advance the owner treated it is as a 'no show' on our part and we did not get a refund

Stayed: March 2018, traveled as a couple
3  Thank HexhamFamilyMann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2018

Myself, my wife and wee boy had a 3 day stay at this charming wee hidden gem in Crieff. My wife had booked the Diana Suite for us to stay and it was impressive in terms of size and traditional decor. Breakfast was adequate (.....I've read some negative reports on the breakfast but, to be fair to the owners, it's clearly advertised aa a Continental breakfast and that's what we got !!) Prior to arrival, the town of Crieff had suffered a power cut and Maxine was really nice in telephoning us to give us advance notice of this but she did state that it should be back on by the time we arrived.....a nice touch with the phone call and power was all back on when we arrived. I can't comment on the 3 rooms upstairs but I did hear some negativity due to the shared bathroom and not everyone sharing the same levels of hygiene and consideration !! However, as our suite was the only room on the first floor, I couldn't fault the room in any way. Maxine was also really helpful and contributed to making our first stay in Crieff a very enjoyable one. If staying at this accommodation, I'd definitely recommend the Diana Suite. All in all, an enjoyable 3 day stay at The Victoria House.

Room Tip: Diana Suite on the First Floor is lovely
  • Stayed: January 2018, traveled with family
    • Value
    • Service
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2018 via mobile

The general opinion we received from our stay was that the owners have lost all interest in this B&B. It has so much potential, the location is great and on first look the room looked impressive with high ceilings, large bed, walk in wardrobe and large ensuite.... But we soon realised the room had not been cleaned. The lovely chunky mirrors, furniture and pictures were thick with dust, the pillow cases were stained, thick dust and dirt under radiator. We did not have a shower, which we knew on arrival, however the bath did not have a plug to fit the plug hole, and once we managed to wash ourselves we found the towels were rough and had a heavy musky damp smell. Maybe if we had received new towels on the second night I may have been able to forgive it as a mistake, however our room was not cleaned and our towels not replaced, so the second day we dried ourselves with the used smelly towels again. I understand you must be wondering why we didn't approach the owner... If she made herself available we would, however she successfully avoided all contact with her guests and did not live on site. Breakfast.... If you could call it breakfast, consisted of water in a geyser (not nearly hot enough for tea), the cheapest of cereals (I tried to eat them- not good), bread, croissants (fresh one day, hard as rock on second day) marmalade (no jams) and margarine (no butter) and orange juice. The food was all set out and the manager happily locked herself in the kitchen out of the way before guests arrived for breakfast. Again the breakfast room was impressive, high ceilings and a large breakfast table, so no complaints on our surroundings. Also breakfast is only available for a 45 minute slot in the morning and not as advertised. To summerise the building, contents and location are all great. The cleanliness, food and services disgraceful. I would not be surprised if the original owners have retired and they people they left it to either have no interest or not idea of how to run a B&B which is such a pity as this property has so much potential

Stayed: February 2018, traveled as a couple
1  Thank Levi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2018

This is certainly not a delux boutique b&b, you could probably stay in a better hostel,
on arrival we were shown to our room and to say disappointed would be an understatement room looked nice on first sight but close up very dirty
advertised as a kingsize suite but this is just a bedroom with a shared bathroom
between 3 other rooms, heating only on in room for a few hours a day which isn't great in winter
tv was ok if you only wanted to watch a poor quality bbc
towels very bare and course wouldn't of used on my kitchen floor at home!!!!!!
shower cubicle silicone all black mould,
there was an apple left there from previous guests in one of the drawers lol wonder how long it will be there for
breakfast that's a joke cheap cornflakes with not enough milk to have with them
watered down orange juice no choice of jam to put on cheap bread was that bad we didn't even go on our second morning.....
our room didn't get cleaned after first night so we had to make own bed and wash out cups etc etc
on arriving Maxine seemed pleasant enough when explaining dos and donts
said it stated room wasn't an ensuite which it obviously didn't as I wouldn't of booked it especially at the price of £129 I was expecting luxury and not something that is more like a 2 star
we didn't get a choice of wine just given red
to make matters worse Maxine phoned me on my 1st morning to say that I was only booked in for 1 night what a cheek when I had paid £129 I pointed out that I had booked for the 2 nights and she didn't apologise so I then sent her my booking confirmation and she still didn't have the decency to call me back and apologise,
this put a damper on our weekend
we certainly wont be back and wouldn't recommend to anyone to have the same experience as we did
the only good thing about the weekend was the warmth and friendless of the staff and customers in the station bar where we went to watch tv and get a heat

Room Tip: don't know any tips
  • Stayed: February 2018, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank kayntonysmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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