We had a very enjoyable stay. Staff was wonderful, room was well appointed, clean and comfortable. Lobby are was also very nice, but hallways upstairs hadn't yet been renovated, but overall we had a very enjoyable timeMore
- Free Wifi
- Free Parking
We had a very enjoyable stay. Staff was wonderful, room was well appointed, clean and comfortable. Lobby are was also very nice, but hallways upstairs hadn't yet been renovated, but overall we had a very enjoyable timeMoreShow less
Thank you so very much for your feedback as it is greatly appreciated. We are glad that you overall your stay was enjoyable.
Nice location, staff, and facilities. Room clean and good free breakfast. Shower gets extrely hot when making hissing noise, and elevator is very jerky and feels.unsafe. Has an indoor pool with deck, pool could use more lighting and patch up holes in wall
Thank you for your feedback as it is greatly appreciated. We are constantly looking for ways to improve our guests' experience. Your feedback is very helpful in providing us with such insight as to how we could've made your stay better.
Enjoyed my stay here very much. The staff were friendly and helpful. The hot breakfast had good variety. Just wish they had boiled eggs since I like to control my salt intake.. good restraints and a nice river walk are close by.
We are glad to hear that you enjoyed your stay with us. Your feedback is greatly appreciated and will be used towards our future breakfast endeavors.
From check in to check out this was by far one of the most enjoyable hotel stays I have ever had. The staff was not only super friendly, they went above and beyond to recognize our needs and not only accommodate but also impress!
We are glad that we were able to recognize and accommodate your needs during your stay with us by providing you with outstanding service. We hope to have you stay with us again soon.
I enjoyed the hotels location, walkable to Restaurants and the park- 0n Cumberland river- the bed and furniture was nice- it was a bit dusty and the windows foggy- however the view was spectacular-
I had 2 issues-my reservation was wrong- I specified the dates- double checked it at registration- however 2 days later- i was told I did not have the room for Saturday?! I showed The big yellow sticker that confirmed my registration- I did not keep the email- an error on my part. I had no room!! Second issue- there was a large group came in that day- a lot of smoking by the door( a fire in the ashtray) I got the staff to put out- also this group was loud- hanging in the lobby—hmm as a senior frequent traveler I did not feel comfortable- I checked out early—- found another hotel in Clarksville- -
Thank you for your feedback and for bringing this to our attention. We will be sure to look into things further for you. We send sincere apologies regarding the large group that we had in-house during your stay with us. We tried our best to assign guests not part of the group, on separate floors. Nevertheless, we greatly apologize for the various inconveniences you experienced during your stay with us.
The Inn is right on the Cumberland River and you can walk out and enjoy the path along the river. It is also an easy walk to town, which is just lovely. The staff was VERY accommadiating. Rooms were clean and they are pet friendly! Great for traveling furbabies.
Thank you for the five-star rating. One of the biggest advantages we have as you mentioned in your feedback is our close proximity and easy access to the Cumberland River. We try our best to make meeting our guest's accommodation needs our top priority.