Just returned from 4 nights at this resort, where we were celebrating my husband’s and son’s birthdays. From the moment we arrived, we had excellent service. All employees were ridiculously nice and friendly, and made sure that (especially) my son felt very special for his birthday. Even in the off-season, the pools were running and warm enough to use on the 60+ degree days.....and fun family activities were held all day, every day. Housekeeping was great, and my husband even commented that the beach house bathrooms were among the cleanest he’s seen. We know this section of the island well, so we rented bikes for our stay and rode all around the Shelter Cove area, which is filled with restaurants, playgrounds, grocery stores, etc. We ate at the quick service Tide Me Over a few times, and the employees there went above and beyond to make sure we all had everything we needed at all times (even bringing over complimentary ice cream when they noticed my son burned his tongue after drinking his hot chocolate too fast).
I really can’t say enough good things about the resort. My husband is particularly hard to please, and he raved the entire time. It was great for us both to watch our kids be treated so well, and have such a fun time interacting with the employees while doing Disney-activities. We’ll definitely be staying here again.More