We have visited Harrington Hotel on a number of occasions while on family holidays over the last 18 years and the food is always good pub food. Last night we waited for 1.5 hours for 1 schnitzel and 1 calamari dinner and while it was busy, we attended the counter 3 times after an hour had passed to be fobbed off and then saw a number of other tables who ordered after us receive their food before us, even a calamari. We were not told there was over an hour wait for food when we ordered. The wait staff offered no apology as if nothing was wrong. Poor customer service. Had it not been that it was 9pm, that we were very tired after travelling and we had limited other choice, we would have sought a refund. Very disappointing. The food was tasty as usual but not worth the wait.