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“Won't be returning”

Bodenham Arboretum Restaurant
Ranked #19 of 136 Restaurants in Kidderminster
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Reviewed 4 April 2018

This was about my eight visit to the restaurant. Previous visits have been pleasant experiences with good food, very tasty and well served.we have always been impressed and have recommended. The last time we did this we were surprised when the friends were definitely not impressed. We booked a table this time and arrived at 1.00 for a carvery meal The food was disappointing, both the me eat and the vegetables were cold, turkey was tough and the beef was laced with sinews. Roast potatoes had very tough skins. We didn't stay for puddings but left,disappointed.

Thank Patrick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 - 10 of 160 reviews

Reviewed 31 March 2018

Took Noah, the grandson here for the "Easter Hunt" We decided to have lunch before we started hunting... The place was very busy with lots of families milling about inside and out.

The restaurant was also very busy... But we got a table without booking or waiting {Result} We decided on a carvery lunch, a choice of Small at £8-99 or Large at £9-99 was on offer... Pam, my Lady and Daughter Lindsey opted for the small.

Note... The small is only the size of a child's plate, and you only get the choice of one meat with this option ?

The food was good quality and looked great, with a choice of 4 meats; But by the time we queued and got to the till... our food was only just warm enough to eat.

I decided to try a "Meat Baguette" Turkey and stuffing... very nice but again £5-25 for a bread roll with just meat on it... is overpriced as are the carvery's

On to Noah's diner... his choice was a child's lunch box, that was obtained one we got to the till. This was already made up and no choice of contents was offered?

At a price of £5-50 this was the worst deal of all...!!! This small cardboard carrier contained 2 small triangular cheese sandwiches, a small drink, {No straw} a small tub of Jelly, {No Spoon} a packet of Hula-Hoops and a Chocolate sponge roll...!!! Needless to say he he only ate the Hula-Hoops and the Choc Sponge roll.
So all in all not a good experience!!!

Moving outside to start our "Easter Hunt" This was the best part of our visit to Bodenham Arboretum, Noah loved looking for the 10"Carrots" and ticking them of his list, so that this would lead us back to the Restaurant so he could claim his prize!

The Easter Hunt was £6-50 per adult so x 3 = £19-50 Oh yes... the prize for completing the Easter Hunt... was a 30 pence chocolate lollipop.

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2  Thank Micky_P_07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 February 2018

The setting for the restaurant is beautiful - overlooking a lake full of ducks & geese with trees all around. We were not made aware that you had to book a table and were told to come back at 1pm when it would then be on a first come first served basis. They only served food from 12 - 2. Tables were all booked for 12 but while we sat outside in the freezing cold with a drink we noticed that at least 5 tables remained empty. The food for the carvery looked and smelled delicious. The tables were laid out nicely like proper dining tables but were very cramped and there was obviously a staff shortage as the tables were not cleared. We went back at 1.50 to see if we could get some food and opted for the hot meat baguettes at £5.25 each - but they were full sized baguettes and you had a choice of 3 different meats. We cleared a table ourselves as there were very few members of staff to be seen. We will return but will take a picnic in better weather. Staff are all young and have no concept of customer service - not a single smile to be seen. Overall really disappointing

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Thank mollymcdonnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 15 December 2017

Booked table for 5 special 70th birthday lunch. Arrived to find table squeezed in opposite entry to kitchen and alongside where people queue for food. Not even any room for all 5 of us round table. Restaurant over full with large parties. Eventually relocated to the shop area. Served last and found 3 of the 5 meats gone, other meat dried out, all very unappetizing. Treated poorly when complained. Dreadful experience costing a few pence shy of 100 pounds.

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Thank hazelkemshall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 November 2017 via mobile

Took my disabled Mother here for lunch. No designated disabled parking and to get to restaurant down a gravel path was quite a struggle pushing a rollator. The restaurant was busy and tables squashed together. Standing in line for the carvery was like a staff canteen. You can choose either a small or large plate we chose a small plate but it wouldn't be enough for a man's appetite. Five meat to choose from and a large selection of veg, but nothing special. Not sure we will return.

1  Thank Cookiescot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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