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All reviews front desk great hotel union deposit road room was clean great stay hershey area the hotel staff business trip inns lobby highway
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Reviewed 4 weeks ago

Our group stopped here for a one-night stay as it was the midpoint of our road trip on the eastern side of Pennsylvania. The property looks great outside and inside. The staff was fast and friendly. Our rooms were bright, clean, and comfy. The breakfast buffet was clean and nicely organized. No negatives on this, they are doing it all correctly. Hope we can come back soon!

Date of stay: September 2021
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Thank m1759
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Amy Anderson, Sales at Hampton Inn Harrisburg-East (Hershey Area), responded to this reviewResponded 4 weeks ago

Thank you very much for the positive feedback and we hope you join us when you come to the area again.

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Reviewed 4 weeks ago

The hotel look newly renovated it was clean and did not look dated. Hotel staff was friendly and attentive to your needs of their guests. The room doors seem to slam shot which would seem to be OK to let you know the door is fully closed but at 5 AM in the morning when people are leaving and you wanted to sleep in was a little bit of an issue.

Date of stay: September 2021
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Review collected in partnership with Hampton
Thank Seamus95
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Amy Anderson, Sales at Hampton Inn Harrisburg-East (Hershey Area), responded to this reviewResponded 4 weeks ago

Thank you very much for sharing your feedback. We will forward your concern to our maintenance department and apologize for the interruption in the early morning. Please stop and see us again when you come back to the RV Show.

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Reviewed 8 September 2021

Upon arrival we were greeted by security with “wassup” as my family and I entered the crowded lobby. We were greeted with stares from the hockey families visiting (alll Caucasian) we (African American) addressed by security like trespassers very unprofessional and informal!

Date of stay: September 2021
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Review collected in partnership with Hampton
Thank nkksolomon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Amy Anderson, Sales at Hampton Inn Harrisburg-East (Hershey Area), responded to this reviewResponded 8 September 2021

First I would like to apologize for your negative encounter at our hotel. Our hotel has a zero-tolerance policy against discrimination of any kind, and we are disappointed to hear that you experienced otherwise. Our hotel management team and the local sporting directors have been notified of your feedback and there will be future discussions to ensure this does not happen again. We are normally known for our exceptional customer service, and regret that there was unacceptable behavior from employees (and guests). Please feel free to contact us directly if you would like to discuss this matter further.

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Reviewed 8 September 2021

First had to move out of our room with a netflix tv Bc tv was broken . Got moved into a room with a old tv. Then got woken up at 3 am Bc of crazy neighbor screaming called front desk and they did nothing but basically rat us out so the neighbor starts screaming in the halls asking who complained about him which made us scared and uncomfortable! Then breakfast was all watery and not as good as usual.

Date of stay: September 2021
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Review collected in partnership with Hampton
Thank Alicia M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Amy Anderson, Sales at Hampton Inn Harrisburg-East (Hershey Area), responded to this reviewResponded 8 September 2021

We really appreciate your taking the time to share your disappointment with us about your stay. We want to personally apologize that our front desk was not able to prevent a guest from escalating inappropriate behavior. We will be reviewing our security logs to see where we can ensure this type of behavior does not happen again. We value you as a guest, and I do want you to know that your concerns and comfort are first priority. Please stay with us again soon so we can demonstrate our ongoing commitment to your comfort and satisfaction.

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Reviewed 31 August 2021

Great location and everything was meticulous and clean. There were even disposable plastic gloves to wear for handling utensils on the Breakfast Bar. Amy and the Manager at the Front Desk were excellent. Great hotel and great location. Will definitely stay at this hotel again.

Date of stay: August 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank MZSF1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Amy Anderson, Sales at Hampton Inn Harrisburg-East (Hershey Area), responded to this reviewResponded 3 September 2021

Terrific! We love any feedback and especially the positive ;)

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