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All reviews portland airport the manager's reception close to the airport happy hour an early flight complimentary breakfast fitness center light rail shuttle runway fly proximity roomy conference freeway
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6 - 11 of 1,645 reviews
Reviewed 1 April 2021

This location is just a few minutes from the airport which is great. There was no mention of the shuttle hours so when I needed to leave the hotel by 4:30 in the morning I was told I had to wait until 5. My flight left at 5:30, thankfully the shuttle driver came in early and we were already waiting. I did mention to the front desk clerk upon check out that the shower rod in the bathroom appeared to have been pulled out from the wall. They seemed unconcerned by this. The one downside to being so close to the airport is hearing the traffic all night. It didn't really bother us but it can be distracting to some people.

Date of stay: March 2021
    • Value
    • Location
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Thank Lacey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Management, Marketing at Embassy Suites by Hilton Portland Airport, responded to this reviewResponded 1 April 2021

Dear Lacey W,

Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. I regret our breakdown in communication regarding the shuttle; please forgive us. We appreciate your attention to reviewing our hotel and we hope to impress upon your return to the area.

Sincerely,
Matt Dalrymple
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 March 2021

We were waiting to catch a flight for the next day. They were able to accommodate us on short notice and that was greatly appreciated. The service and room were exceptional and we will come again. The shuttle to the airport was clean and the driver very friendly and helpful.

Date of stay: March 2021
    • Value
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    • Sleep Quality
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Review collected in partnership with Embassy Suites Hotels
Thank debilyn425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Management, Marketing at Embassy Suites by Hilton Portland Airport, responded to this reviewResponded 1 April 2021

Dear debilyn425,

We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and convenience. Thank you for staying with us and we look forward to seeing you again.

Best,
Matt Dalrymple
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 March 2021

The proximity to the airport is great. Rooms have plenty of space to spread out and the fitness center had everything that I needed for a good workout. The price point felt right since the hotel is a bit older. Our room was a bit musty but it could be due to less use during this weird time of traveling. We would stay here again.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Embassy Suites Hotels
Thank E2567HWchristinal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Management, Marketing at Embassy Suites by Hilton Portland Airport, responded to this reviewResponded 1 April 2021

Dear E2567HWchristinal,

On behalf of our entire team, I would like to thank you for your sincere review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area.

Best,
Matt Dalrymple
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 24 January 2021 via mobile

We stayed here for one night for an early morning flight. The room was newly renovated and very nice. The whole hotel is very well maintained. The front desk staff was very friendly. They start serving the continental breakfast at 4:30 AM. We did not have it because we had to leave earlier, but their breakfast is earlier than most hotels. I would choose this hotel again.

Date of stay: January 2021
Trip type: Traveled with family
1  Thank 857jillk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 23 January 2021

Stayed here for one night while on a business trip. There is a waterfall in the lobby and it is very relaxing. Unfortunately, due to Covid, the restaurant and bar were closed.
The room was clean and was sufficient for the night. The room did appear to be a bit worn. The breakfast was not that good, compared to the regular Embassy full cooked breakfast.
I would stay here again. Hopefully, the Covid restrictions will end soon and the happy hour and restaurant will reopen

Date of stay: January 2021
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
1  Thank gameluver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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