The Courtyard is conveniently located beside Murdoch train station, Fiona Stanley and St John of God Hospitals Murdoch. Friendly, attentive staff! We had an issue with the room air conditioner and Reception staff had it attended too immediately. We had a lovely relaxing stay! Thank you.
We enjoyed our 3 nights stay at Courtyard Perth, Murdoch. The room was fresh, clean and outstanding in its appearance, comfort and quality of inclusions. The menus and meals in the Courtyard restaurant were of a high quality.
There were issues with communications between staff and guests. We found that the staff did not explain information clearly, requiring guests to sort things out for themselves.
The package we had was the stay & dine package. This was very good as there really isn't anything close by to have a nice dinner at. The issue here was that the Courtyard restaurant staff were limited in their knowledge of what was included in this package. On our third night, we found the staff in the restaurant unfriendly, slow with their service and forgot to provide items we had ordered.
Parking for the hotel is a big issue. There are no clear directions as to where guests are to park. Even the map and front desk staff explanations were confusing. There needs to be clearer details provided, the website, including to park in section C2 in the carpark. Also, there needs to be something done about the cost of parking there, with a reduction to your guests that works better than the bar code system, as this was a complete fail.
The second time I have stayed at the Courtyard Marriot & another absolutely beautiful experience! Welcomed with complementary sparkling wine or ice water, and reception could not do more to help with our last minute booking. Rooms are immaculate and impeccably designed! The security is top notch, parking easy, and on site restaurant is fantastic. I’ll be back!
Book only if you have to be near the hospital. We made a mistake on the location and booked here, not knowing this hotel is more than 30min from the city. The carpark linked to the hotel is not managed by the hotel and cost AUD45 for overnight parking. So basically, we have to park at C2 and then find the lift to Courtyard Marriott to go up to the hotel lobby. The signs in the carpark are not helpful. We were so thankful to the gentleman from carpark management who came to find us and showed us the correct way to go to the lift.
The room is new-looking with nice comfortable bed, staff are friendly. We ate 2 dinners and 2 breakfasts at the only restaurant called Substance. Food was good! There is really no other choice around. Area is not walkable to restaurants n no shop in sight. Staff even suggest Uber Eats !
The location of the hotel was excellent in relation to Fiona Stanley Hospital. The staff went above and beyond to assist us and were extremely friendly. We had a lovely meal at the Substance Restaurant in the evening. The rooms were spacious, tasteful and very clean. We had a very pleasant stay.
