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“What would Mr Jones say?”
Review of The Counting House

The Counting House
Ranked #20 of 164 Restaurants in Cleethorpes
Description: The Counting House is a venue to relax, enjoy a drink, and share some good food with friends. A venue that, despite its fresh appearance, already feels like home.
Restaurant details
Description: The Counting House is a venue to relax, enjoy a drink, and share some good food with friends. A venue that, despite its fresh appearance, already feels like home.
Reviewed 28 April 2018 via mobile

Really weren’t expecting to find this in Cleethorpes. This old bank is only small, but shouldn’t be missed. The fictional story of Mr Jones (the bank manager) is told through various menus. Attention has been paid to detail, the old walk in safe has been lined with pennies and we were told took two members of staff three weeks to complete. The staff were friendly and welcoming. The place was spotless. We didn’t eat on this visit, but intend to next visit.

1  Thank Wilberforceslady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, Owner at The Counting House, responded to this reviewResponded 3 May 2018

Hi Wilberforceslady,

Thank you for your review, we are very proud of our recent refurbishment and its great to read that you have enjoyed everything we have on offer.

Kindest regards
Richard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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19 - 23 of 83 reviews

Reviewed 19 April 2018 via mobile

We visited The Counting House for a get together with friends both our starters and main courses were very good and hot no complaints so far. However we ordered deserts smash and grab sounded delicious a cookie stack, ice cream, banana and toffee sauce. My friend and I had conjured up what this might look like imagining maybe a stack to be 3 or 4 small cookies instead we got 2 huge plate size biscuits very heavy which were extremely hard. What a let down to what good have been a lovely evening.

1  Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, Owner at The Counting House, responded to this reviewResponded 3 May 2018

Hi Linda B,

Thank you for your recent review. Its good to read that you enjoyed your main courses but disappointing to read your review about the desserts. The Smash and Grab dessert is one of our most popular desserts and one that's often highly praised. we have tried the smaller cookies and stacked high but unfortunately as the ice cream melts they always fall over and with the kitchen upstairs its very difficult to execute, this is why we had to compromise slightly to the larger cookies.

I do hope you will visit again.

Kindest regards
Richard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 April 2018 via mobile

Went here after a highly ,highly publicized opening and were anticipating something as grand .


Unfortunately that wasn't the case . We had the burgers which were unfortunately on the burnt side and nothing special . Would probably go back and give the place a second chance; heard there is a wide variety of gins so if they tickle your fancy might be up your street !

Not for me .

1  Thank richard5003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, Owner at The Counting House, responded to this reviewResponded 3 May 2018

Hi Richard5003.

I'm sorry to read about your disappointing visit. Our burgers are cooked in a Charcoal oven which gives a natural charring/smoky taste. I do hope you will try us again soon so we can get your meal 100%.

Kindest regards
Richard

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Reviewed 15 April 2018 via mobile

We went to the counting house to celebrate a friends birthday, we booked the vault. Great night would have got 5* but the whole place was too hot, no aircon at all. The food was nice and reasonable waiting time. Great atmosphere will definitely go back.

1  Thank lisarid123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 9 April 2018

When you order a drink named Champagne Charlie at £13 a pop you would, at the very least, expect it to come with champagne as a primary ingredient - especially as the menu specifically states that it should. Imagine our surprise then when the bartender making our drinks reached for a bottle of prosecco. Now I don't know if he made a genuine mistake, assumed we wouldn't be watching or just thought we would not know the difference - but once we pointed out his error he grabbed the right bottle without a word of explanation. I hope it was a mistake, and that this is not a regular 'trick of the trade' so to speak - but I would advise everyone to keep an eye out just in case.

    • Value
    • Service
2  Thank Pegasus928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, Owner at The Counting House, responded to this reviewResponded 10 April 2018

Hi Pegasus928.

I would like to discuss your recent visit in more detail if you could contact The Counting House on 01472693255. Your 100% correct the Champagne Charlie is to be made using Champagne and not Prosecco. I personally feel this was a honest mistake made by the bar tender and he should have apologised. I will investigate this further with the Bar Manager.

I hope to hear from you.

Kindest regards
Richard Matthews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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