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Traveler rating
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All reviews travel lodge business park plenty of parking air conditioning new forest short stay night's sleep stayed for two nights would stay again excellent value room was spotless comfy bed yogurt chloe costa pub motorway
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Reviewed 6 February 2021

long day at work
arrived at travel lodge 21:00
receptionist chloe arrange for a room with bath in for me
friendly, accommodating.
i use this hotel regularly.
always clean, exceeds expectations.

thank you

Date of stay: January 2021
Trip type: Traveled on business
Review collected in partnership with this hotel
Thank bluetoffee888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travelodge UK, General Manager at Travelodge Andover hotel, responded to this reviewResponded 6 February 2021

Thank you for reviewing our Travelodge Andover Hotel.

We are very happy to hear that you enjoyed this stay with us.

Please rest assured that the hotel's management team do check up on reviews of their hotels so your comments have been passed on.

Once again we'd like to thank you for leaving this lovely review and we do hope that you stay with us again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 December 2020 via mobile

Where do I begin? I so far haven't finished my stay here yet, however the council have placed me here for emergency housing. I really truly love it here. As someone who just needs someone to talk to, and someone like myself with extreamly bad mental health. This team have honestly made me feel more at home and the happiest I have been since August 2020. The staff are so chilled yet professional at the same time. And the staff will treat you with respect no matter where you have come from or what your situation is. There extreamly understanding and I will be quite sad to leave here when I get a new home. There like a big family, and they have well and truly made me feel apart of that family, which has always been what I have needed. Thank you x

Date of stay: December 2020
Trip type: Traveled solo
Thank Nelliec2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 October 2020

This travel lodge is a newer one with air conditioning nice size rooms & clean. The staff were welcoming and helpful parking with no additional cost. Costa and Mastersons restraint and pub within a few minute walk

Date of stay: September 2020
Review collected in partnership with this hotel
Thank tinahayter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 September 2020

We stay at the Travel Lodge Andover we have stayed at this hotel several times but this stay was disappointing, there was no soap in the shower and the hand basin soap dispenser produced bubbles when operated as we had a busy weekend I mention it to the receptionist early Saturday morning she said I should mention it to the manager when he came at 7am I did this and told him we didn't have any hand towels he said he would fix it. When we returned on Saturday evening the shower soap dispenser was open, no towels were replaced, I wasn't sure what to do so went downstair to reception and spoke to the night receptionist who brought fresh towels and looked that dispenser she close it and managed to get some soap out of it. The next morning we had to be out early when I went to have a shower the dispenser wasn't working again so for two mornings on the trot I had no soap to shower with, I saw the manager again and all he said was I will report it. Not the sort of service I expect from the hotel.

Room tip: Check the facilities before checking in, ie the soap and working dispenser
Date of stay: September 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank F873QDrogerv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niki from The Social Media Team UK, General Manager at Travelodge Andover hotel, responded to this reviewResponded 1 October 2020

We would like to thank you for the time you have taken to write this review.

Please accept our sincerest apologies for the service you have received in the bar cafe, where you felt the hotel did not deliver consistent customer care due to staffing levels.

We would be more than happy to receive further feedback from you via the contact us form on our website as this will enable us to bring your experience to the hotel manager's attention.

We look forward to hearing from you and improving the service we offer. Thank you for your feedback. - Zack from The Social Media Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 16 September 2020

Extremely impressed with this hotel. The rooms are a great size. The staff - cleaners and receptionists - were very pleasant and always willing to help. The hotel was very quiet, rarely heard other guests and the motorway is far enough that you can not hear it. Massive plus point is that there is free parking.

Very small down points, not really walking distance to anything and phone signal gets lost within the room on the back side of the hotel.

Date of stay: September 2020
    • Value
    • Rooms
    • Service
Thank TheFash-Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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