Very clean hotel. Smelt fresh and clean. Room was as expected, also clean and actually very quiet. Considering the proximity to the M5 we could not hear it atall. The bed was quite comfortable. Could have been a bit softer for my liking but that’s me. Extra pillows were handy. Ladies on reception were very helpful. Only on checkout we couldn’t find anyone atall, even shouting ‘hello’ a few times with no response, and no slot to put the key card in to. Just had to leave it behind the perspex shield in the end and leave.