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All reviews silver service brick wall quiet village outdoor pool lovely hotel hotel restaurant for sunday lunch tudor mansion feel very welcome breakfast was excellent the pub lovely room full english yogurt geese hastings julio
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Reviewed 10 September 2018 via mobile

The room was a good size but not worth the price. The room was clean but the bathroom was a letdown a very small bath and just a short shower hose so I was unable to stand up. Breakfast was greasy and the staff not particularly friendly. Overall Disappointing.

Date of stay: September 2018
Trip type: Traveled as a couple
1  Thank Trip569398
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrickwallHotel, General Manager at The Brickwall Hotel, responded to this reviewResponded 12 September 2018

Dear Trip569398, We are pleased that you liked the size of the room and levels of cleanliness but were sorry to read that you were disappointed overall. We pride ourselves on our extremely friendly staff so we have circulated your comments within the team at breakfast and are sorry for your experience. We are continuing with phases of ongoing improvements which will include upgrades to bathrooms. Kind regards, Tania Pollio

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Reviewed 30 August 2018

Excellently well cooked quality food. What big portions. What a delight. Staff fantastic 10 out of 10. The menu had a wide variety to chose from. Recommend the steak as it was absolutely melt in the mouth - delicious. Accompanying veggie very rich, creamed leeks, dauphinoise potatos, red cabbage and mange tout. Most of us couldn't manage a sweet. Prosecco highly recommended.

Date of stay: August 2018
Trip type: Traveled with friends
Thank TheFamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrickwallHotel, General Manager at The Brickwall Hotel, responded to this reviewResponded 3 September 2018

Dear TheFarmer, Many thanks for taking the time to leave your lovely review. We are thrilled that you rate our staff so highly and that you enjoyed your meal with us so much. We will look forward to welcoming you here again soon. Kind regards, Tania Pollio

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Reviewed 29 August 2018 via mobile

The hotel is in a good location- however, it is all looking a bit tired - the bathroom in our room desperately needs a makeover- the swimming pool requires some TLC - and breakfast was disappointing- whilst I would not put anyone off staying there it is not a place I would recommend

Date of stay: August 2018
Trip type: Traveled as a couple
Thank brianoW8599HX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrickwallHotel, General Manager at The Brickwall Hotel, responded to this reviewResponded 3 September 2018

Dear briano, thank you for your comments and we are pleased you enjoyed our location. We are sorry that you were disappointed with
breakfast and will continue to work steadily through our ongoing programme of improvements. Kind regards, Tania Pollio

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Reviewed 26 August 2018 via mobile

Not good value for money, tired and dated room, very basic not as what advertised online. The pictures have nicer room online but we’ve been given a very basic room instead. Not worth for £145/night!!

The breakfast was greasy and not fresh. The only good thing is the location and the village is nice.

Date of stay: August 2018
Trip type: Traveled as a couple
Thank christy555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrickwallHotel, General Manager at The Brickwall Hotel, responded to this reviewResponded 3 September 2018

Dear christy555, while we thank you for your review, we were upset and disappointed to read your comments. Especially after the time taken by my colleagues at check out to chat things through with you, and you accepted the goodwill gesture offered by the proprietor. As previously stated, we are undergoing a gradual and steady refurbishment programme and we are sorry that you felt disappointed. We are saddened that you have commented in this manner after leaving us, having appeared to amicably accept what was offered with the shaking of hands. Regards, Tania Pollio

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Reviewed 24 August 2018

A lovely setting in a beautiful little village. We were made to feel very welcome from the minute we walked through the door. The staff were very friendly, welcoming and couldn’t do enough for us. The food was absolutely devine and presentation & service impeccable. Cannot recommend this restaurant highly enough. It was booked as a birthday surprise for me...and I was made to feel very special. They even tolerated my life size Donny Osmond cardboard cut out! Cannot thank all the staff enough for helping to make this such a very special evening.

Date of stay: August 2018
Trip type: Traveled with friends
Thank 01JAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrickwallHotel, General Manager at The Brickwall Hotel, responded to this reviewResponded 3 September 2018

Dear 01JAM, Many thanks for your lovely review and we are so pleased to hear how much you enjoyed your special surprise birthday meal here. We all look forward to welcoming you back soon. Kind regards, Tania Pollio

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