We stayed at the swan for 1 night (290318). The hotel has gone through a refurbishment. The hotel and rooms were beautiful. They have everything you need as well as some nice touches. There are public rooms where you can have a drink, afternoon tea, lunch and dinner. Most of the staff were very friendly and helpful especially the night porter who took us to our room and provided us with information if we needed anything during the night.
The only thing that lets this hotel down is the sub standard food. We had chocolate cake in the afternoon that was dry. We then had dinner in the evening with family. The lemon sole was dry. However the fish board was awful. It came out with a little bread, salmon, an oyster, 2 pots of something we couldn’t taste and cockles that we swore had had sugar poured in instead salt it was so sweet! Following this I had chocolate fondant which again had no taste. I am
no cook but could have served up better than we had that night. I spoke to a waitress who said she would speak to the chef and come back to me but she didn’t.
It is such a shame that a hotel of this standard is unable to provide food at the same standards. We would stay here again but would avoid the restaurant. More
- Free Wifi
- Free Parking