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Savings alert! 12% below average rates

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Reviews (46)
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All reviewsgandhi chowkparking spacesuper deluxe roomhotel is situatedwalking distanceplumbingmallroadmarkethospitality
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2 - 7 of 46 reviews
Reviewed 3 August 2017

It is a big property with many rooms - few valley view and few mountain view. From half of the valley view rooms, valley is not visible as a new resort has come up in front of it. Lets go in details:
1. Rooms - all the rooms are unique - few are with balconies & few are not, few are very congested &few are very spacious. Rooms are comfortable but there was some or the other plumbing related issues with rooms. The washrooms in many rooms were tiny.Rooms were cleaned by them everyday. We had done a booking for 5 rooms well in advance, still they couldn't give us rooms together.
2. Staff - Mixed bag. Few were hospitable, few ignored us. Difficult to track housekeeping staff. If even water falls on the floor, no one is there post 11 to clean it.
3. Entertainment - There is no swimming pool. They have a stock of board games, a table tennis table, a snooker table and a foos ball table. Kids can have fun and so will elders.
4. Meals - Repetitive menu. Our package included breakfast and dinner, which were buffet. Request for non-spicy food for kid was not adhered to and had to order separately, for which i was charged. Not experienced this anywhere.
5. Location - The highlight of the hotel. Walking distance from Gandhi Chowk. Infact lovely walk to market.
6. Terrace - My fav place at the hotel. You could view valley. Sofas are kept there. You can just sit there and relax all day.

Since we were a large group, i requested if bon-fire can be arranged, their reply was -
Bon-fire is arranged on terrace. It can be arranged only if you have booked the entire hotel and the parking space is empty.

Certainly this place was not worth the money it charged. Barring that it was an average hotel with pluses like - the entertainment section, the terrace and location.

Room Tip: Choose valley view rooms in the right wing of the hotel
  • Stayed: June 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Creadivs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 11 July 2017

Probably among few choices near Gandhi Chowk, this one is better option than others. Attitude of the staff is cold as you are already booked and no choice whatever problem/issue you may have. There was hardly any view from room. Bathroom and room door were annoying throughout our 3 night stay with my family and my parents in another room.

Room Tip: Call directly for better rate and understand deluxe, super deluxe room views extra.
  • Stayed: June 2017, traveled with family
    • Value
    • Location
    • Service
Thank daaksh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 13 June 2017 via mobile

I stayed with my family which includes only females and kidsat this hotel. It is situated at about in middle of 2 big chowk..so thr is a long jaam alwys

Make sure about the following while staying in this hotel:

1. The rooms on the ground floor have a view to the mountains. But u never got the view properly bcz of building construction.i like spacious rooms, so i booked supet delux.but rooms are bad.

2. The food quality is not so good but quantity is good. However, the dining area is not a pleasant place to sit. It is small and at times smells.even stinks

a. Curtains do not operate (Room No. 112,114)
b. The jet in WC are not rightly adjusted.
c. The bathing area does not have proper shower
d. Bathing Area does not have any place to keep shampoo and soap and the stool provided is very uncomfortable to sit on.even room service not properly put the toilatries on proper manner..after alots of call they never provide u water.toilatries.
e. Breakfast is NOT served before 830 AM. In case you wish to leave early morning, then it is a problem.
f. The man keshav sit on front desk..is very rude..he never provide the facility.what we demand to him
g. Bathroom was very stinky.even they didnt clean it regularly.
H.their geaser nd tv was not in workng condition.after so much complaints.they dont even repair them...

Stayed: June 2017, traveled with family
2  Thank Neetu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 13 June 2017 via mobile

1. Poor choice of options in Breakfast and Dinner. Mostly raw and stale.
2. Refrigerator not working.
3. Room smells like dead rat.
4. Balcony opens towards another building.
5. They asked for cash payment at the time of checkout because their swiping machine wasn't working.
6. No fan or AC in rooms.
7. Broken washroom door.

And to top it all, rude staffs who have got an excuse for all the above.

Certainly not worth the amount they charge.

Stayed: May 2017, traveled with family
1  Thank 297mausams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 June 2017

The hotel is situated right on the mall road and easily accessible from all the entry points. It is also a 6 minute walk from the restaurant that you are going to visit if you are in Dalhousie- Kwality Restaurant.
The hotel is old, and they are currently renovating it part by part.
Service and Food: It is neat and clean and the service is prompt. We ordered in most of the time and the food is really good.
Choice of Rooms: Try to get one of the corner rooms, at the end of the corridor that offer good view of the mountains. Some of the other rooms open to walls on one side.
We had taken a super deluxe room at the corner and the balcony was to die for.

Room Tip: Corner rooms with balcony for the best view
  • Stayed: May 2017, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Brahmachaari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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