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Reviews (3,029)
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All reviewsprivate beachcolonial hotelseafood covemount laviniagovernor's restaurantsri lankapool terracedirect ocean view roomindian oceanhigh tealobby managerseafood restaurantold worldoverlooking the seamain restaurantcolonial stylecolonial feel
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Reviewed 11 July 2018 via mobile

This is one of the friendliest hotels I have ever stayed in. They greet you as if they have known you all your life.
The front desk will go of their way to make sure you feel at home. Endra (the front desk manager) somehow manages to show you special attention. Everyone else (especially Roshika) seems to know what you want better than you do.
Take the tunnel tour of this over 200 year old hotel (that almost everyone in Colombo knows the history).
The view is worth the stay along!

Stayed: July 2018, traveled on business
Thank Bogalusa55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLHGroup, Public Relations Manager at Mount Lavinia Hotel, responded to this reviewResponded 13 July 2018

Dear Valued Guest
We are delighted to read your review, thank you for taking the time to write such an excellent feedback. It is the biggest reward for all our efforts towards creating memories for our guests. We appreciate your generous compliments on our friendly staff, tunnel tour and service. We are glad you enjoyed your stay and look forward to welcoming you back soon.
Team MLH

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 July 2018 via mobile

We’ve visited this hotel more than 30 times in the last 30 years. It is just the nicest hotel with its location that you could possibly visit. Sadly I think it has dropped in service standards recently. For instance, especially at the pool terrace, you shouldn’t have to chase service. I hope the Hotel can address these issues as several friends have agreed with me.

Stayed: June 2018, traveled as a couple
Thank Jane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLHGroup, Public Relations Manager at Mount Lavinia Hotel, responded to this reviewResponded 11 July 2018

Dear Valued Guest
Thank you for taking the time to share your recent experience at the hotel. We value your feedback and appreciate you taking the time to bring this matter to our attention. It is with much regret that we read of this unsatisfactory experience of yours with our delayed waiting service. Please accept our sincere apologies for same and note that corrective action will be taken immediately. We believe that it is only by accepting and working on constructive feedback from our guests, that we can achieve the highest levels of service that we aspire towards. While we truly value your patronage, may I request you to kindly consider this incident as a one off case and not a reflection of the usual standards that we at Mount Lavinia Hotel follow or aspire to deliver to our most valued guests! Once again, please accept our sincere apologies and we hope to serve you better for your next visit to the hotel.
Team MLH

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 July 2018

Always coming back to this hotel as it is at the perfect location just outside a very busy city, directly at the sea, with a great pool and amazing Colonial style. Really good buffer breakfast and dinners!

Room Tip: Great start or end of your visit to Sri Lanka
  • Stayed: July 2018, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank renske67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLHGroup, Public Relations Manager at Mount Lavinia Hotel, responded to this reviewResponded 11 July 2018

Dear Valued Guest
We are delighted to read your review, thank you for taking the time to write such an excellent feedback. It is the biggest reward for all our efforts towards creating memories for our guests. We appreciate your generous compliments on our colonial ambiance, pool and food. We are glad you enjoyed your stay and we look forward to welcoming you back soon.
Team MLH

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 July 2018 via mobile

Amazing property and historical hotel. Very nice location with a perfect view. We stayed with an ocean view on the second floor, and it was very nice. Although if you are sensitive for sounds, you should probably ask for a different rooms as you can hear the waves constantly coming in.

Rooms are big, and comfortable, but needs renovation. Our room was very humid, and smelled a little like mold. Bedsheets felt damp, and nothing seems to dry in this room.

Staff in reception is very helpful and friendly, and we had a very nice check-in. They also helped us with late check-out with no extra charge.

Staff overalt is friendly, but waiters on the terrace and restaurant was not very attentive. It took almost 20 minutes from we sat down on the terrace till a waiter took our order. Not quite as bad in the restaurant, but they took their time to come help us find a table for dinner. Chefs on the different stands of the buffet very helpful, and food was excellent.

All in all a place I would recommend you’ll see, and a nice place to spend a night.

Stayed: July 2018, traveled as a couple
Thank michaelbergen2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLHGroup, Public Relations Manager at Mount Lavinia Hotel, responded to this reviewResponded 11 July 2018

Dear Valued Guest
We are delighted to read your review, thank you for taking the time to write such an excellent feedback. It is the biggest reward for all our efforts towards creating memories for our guests. We appreciate your generous compliments on our friendly staff, food and amazing views. We have also taken your valuable criticism you have given us on our rooms in need of renovation and delayed waiting service. We apologize for the same and corrective action will be taken. Nevertheless, we are glad you enjoyed your stay and we look forward to welcoming you back soon.
Team MLH

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 July 2018

What a great hotel. The hotel has a wonderful old world colonial charm about it. You feel transported back to days gone by. The rooms are large and comfortable, our room was very quiet. The pool and pool deck is great. Although the hotel is big it did not feel crowded or impersonal. There is a lot to do at the hotel and the beach restaurant where you sit at tables in the sand is highly recommended.

  • Stayed: June 2018, traveled with family
    • Location
    • Rooms
    • Service
Thank Diane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MLHGroup, Public Relations Manager at Mount Lavinia Hotel, responded to this reviewResponded 11 July 2018

Dear Valued Guest
We are delighted to read your review, thank you for taking the time to write such an excellent feedback. It is the biggest reward for all our efforts towards creating memories for our guests. We appreciate your generous compliments on our rooms, pool, Terrace, Seafood Cove and colonial. We look forward to welcoming you back soon.
Team MLH

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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