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“Good Golf, Terrible Customer Service”

Castle Bay Country Club
Ranked #1 of 17 things to do in Hampstead
Attraction details
Reviewed 28 August 2016

We decided to visit while on vacation and the course was really nice, but that was it...We thought we were getting a great deal when it was $22 for 9 holes & a cart, but when we asked about rental clubs we were told it was $35 per person. How do rental clubs cost almost twice as much as the actual golf? Also, the clubs were awful and one was a senior, soft flex which they didn't even tell us about. The guy working the pro shop just said, "that's the way it is" with a sarcastic smile when I returned the clubs after 9, questioning how they charge that much. We will definitely be sticking to North Shore in Topsail where they give you great Taylor Made rentals for free and the customer service is much better. It is very frustrating because we all enjoyed the course and would like to play it again, but will not go back after the rude attitude of the guy in the pro shop and the ridiculous pricing.

Thank bc71691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 5 August 2016 via mobile

Best greens I have played on in a long, long time. Very challenging course. Fast, true greens. What more can you ask for? Staff is very friendly and are glad you are there. Castle Bay is a must play course.

Thank RangerBella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 May 2016 via mobile

Awesome place that is very friendly and reasonably priced, especially for military members. On Veteran's Day they offered free golfing for a week to all active duty and retired military. Definitely recommend to all.

Thank Dcak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 January 2016

I've been playing here for about 15 years and the course has remained as the finest in the area. Greens are first rate. Layout is fair and challenging. Course is well maintained. Recommend it highly.

Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 7 September 2015

This golf course is a "diamond in the rough"! A links-style course that is in very good shape, especially compared to other local courses......and a great buy for around $36.00 for 18-holes during the week.....a real deal!!!

1  Thank TarheelBill72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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