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Reviewed November 10, 2017

Very comfortable bed Very courteous front desk attendant Overall excellent stay! Booked room through Hotels.com and check-in was very simple and easy. Will be back for sure and for a longer stay! Try it for yourself

Date of stay: November 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank Latacha E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00esa, Manager at Extended Stay America - Raleigh - RTP - 4919 Miami Blvd., responded to this reviewResponded November 10, 2017

Latacha, thanks for the wonderful review. We are glad to know all went great during your stay and that you were satisfied with all our offerings. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2017

Great staff - great airport shuttle. They even helped jump our car and the shuttle brought everyone to the store the night before - very nice and they make you feel welcome - if you are into fancy hotels with bars and restaurants it is not for you but if you are here for the airport and great value, this is it. We have used them several times!

Date of stay: October 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
1  Thank theresamZ3773FT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00esa, Manager at Extended Stay America - Raleigh - RTP - 4919 Miami Blvd., responded to this reviewResponded November 2, 2017

Theresa, thank you for being a loyal guest of Extended Stay America. We are thrilled to read you were benefitted with our proximity to the airport and that you found us to be a great value.It was a pleasure having you both here, and we look forward to many more visits from you.

Sincerely,
Hotel Management

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Reviewed October 28, 2017 via mobile

I told myself when I got some time to write a few reviews on some places that I have visited lately I would. Always from the time I check in to the time I leave this place is the greatest. Especially the nice ladie Juliet who checked me in. I also want to thank Joanna. I'm a really picky guy and she went out her way to make sure I got my room preference. Definitely recommend here. Has all the amenities that you need and is very convenient with it being right off the highway.

Date of stay: October 2017
Trip type: Traveled on business
Thank isaacjohns
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00esa, Manager at Extended Stay America - Raleigh - RTP - 4919 Miami Blvd., responded to this reviewResponded October 28, 2017

Isa, thank you for staying at Extended Stay America. Our entire staff works hard to attain our guest’s satisfaction in every possible way, and we admire you recognizing their efforts. We will be sure to share your praises with Joanna and Juliet for a job well done. Your recommendation is truly appreciated, and we hope to welcome you again whenever your travels bring you back here.

Sincerely,
Hotel Management

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Reviewed October 2, 2017

I have been staying at ESA continuously June thru October 1st of 2017. Larry McGill has an infectious smile. He always, without fail, asks me how my stay is going and "Do you need anything Mr. Reddix ".

Larry has an even tempered personality which is an advantage in his role. I have witnessed Larry's chill demeanor under pressure. It seemed like any other night when I approached the front desk. It turned out to be anything but normal. I walked into what could have been a train wreck for anyone except for Larry. The line of people in the lobby was extremely long. No one was agitated because of Larry's demeanor. His positive energy transmitted to those waiting and he spoke kindly to everyone and got them checked in as expeditiously as possible while showing great hospitality.

I hope when I return for another visit that I'm greeted by that infectious smile of Larry McGill.

Thanks ESA, Larry McGill has untapped potential that should be developed.

Date of stay: September 2017
  • Trip type: Traveled solo
    • Value
    • Sleep Quality
    • Service
Thank roycereddix
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00esa, Manager at Extended Stay America - Raleigh - RTP - 4919 Miami Blvd., responded to this reviewResponded October 6, 2017

It was our pleasure having you as our guest at Extended Stay America. Our staff works hard to ensure each guest has a great experience. Even though we are here to please, it's always nice to be recognized for a job well done. I will surely share your compliments with Larry. We look forward to welcoming you back soon.

Sincerely,
Hotel Management

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Reviewed September 26, 2017

These employees go over and beyond my expectations of great customer service from the front desk, maintenance, shuttle driver to housekeeping. Not just employees but decent dedicated human beings. Sometimes guest and management forgets that they are human beings too. You can train an employee on your product or service, but you can't train someone to have integrity, resiliency, self-confidence and good work ethic. These employees have these traits and so much.

Date of stay: September 2017
  • Trip type: Traveled solo
    • Location
    • Rooms
    • Service
Thank smartgirl65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
00esa, Manager at Extended Stay America - Raleigh - RTP - 4919 Miami Blvd., responded to this reviewResponded September 26, 2017

Thanks for the gracious comments. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one. It was a such a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon.

Sincerely,
Hotel Management

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