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Hilton Garden Inn Durham/University Medical Center
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Reviews (855)
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All reviewsmedical centergreat hotelharris teeterduke gardenstrain trackswalking distancewhole foodsmedical reasonsshuttle servicewest campusexcellent locationdefinitely stay here againfront desk staffwould highly recommend this hotelthe hotel staffhotel restaurantfree shuttle
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6 - 11 of 855 reviews
Reviewed April 10, 2018

Very helpful staff, clean rooms, good breakfast, ample parking. We had a lot of fun at this stay. Looking forward to coming back and staying again. Close to Duke campus and local restaurants and bars.

  • Stayed: April 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Matt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abigail F, General Manager at Hilton Garden Inn Durham/University Medical Center, responded to this reviewResponded 2 weeks ago

Thank you very much for taking the time to review our hotel. We appreciate your note on the helpful staff, clean rooms and ample parking! I am pleased you had a lot of fun! We look forward to welcoming you back in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2018 via mobile

We stay at this hotel each year when we go to Durham. Simply put - it’s a nice, clean hotel with a friendly staff at a good price. What more could you ask for? Ok, a bar in the lobby, a pool - got that too.

Stayed: April 2018, traveled with family
1  Thank Patti2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abigail F, General Manager at Hilton Garden Inn Durham/University Medical Center, responded to this reviewResponded 2 weeks ago

Thank you for your recent review and for your continued loyalty to our hotel over the years. We appreciate you being our guest! If we can ever be of service to you please do not hesitate to let us know!

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Reviewed April 7, 2018 via mobile

Great location, walking distance to many restaurants and shops. Very nice rooms, must have been recently re done, one of the nicest residence inns I’ve stayed at ( 6 years of work travel ). Friendly staff. Joe the bartender is full of life and very accommodating and professional, one of the reasons I would return to this hotel! Oh and the hotel also has a nice shuttle! Great time. 5 Stars.

Stayed: April 2018, traveled on business
Thank Ryan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abigail F, General Manager at Hilton Garden Inn Durham/University Medical Center, responded to this reviewResponded 2 weeks ago

Thank you very much for your recent review. We appreciate you being our guest and wish you all the best!

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Reviewed April 4, 2018

Our family appreciated the cleanliness and convenience of the hotel. Our younger kids enjoyed a quick dip in the small indoor pool. A complimentary shuttle dropped us off at the Duke Admission Office for our morning tour. We had a nice breakfast in the morning.

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank COHCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abigail F, General Manager at Hilton Garden Inn Durham/University Medical Center, responded to this reviewResponded 2 weeks ago

Thank you very much for your recent review and the recognition of the cleanliness. We strive to have the highest standards so our guests can enjoy their experience to the fullest. If we can ever be of service to you please let us know! Take care.

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Reviewed April 4, 2018

I have been here several times. Still clean and Breakfast was awesome. Its has gotten a little more expensive - and we did have to have a room change -TV did not work- but the customer service was absolutely excellent. We were very happy.

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Beverley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abigail F, General Manager at Hilton Garden Inn Durham/University Medical Center, responded to this reviewResponded 2 weeks ago

Thank you very much for your recent review. We appreciate your loyalty and I am glad you enjoyed breakfast. I am sorry the TV was not working but pleased to hear that the staff made it right! If we can ever be of service to you please let us know!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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