We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“easter break”
Review of The Lost Spring

The Lost Spring
Ranked #2 of 34 things to do in Whitianga
Certificate of Excellence
More attraction details
Attraction details
Owner description: Escape and leave the everyday behind as you relax and rejuvenate, immersing yourself in the peaceful restorative atmosphere of The Lost Spring. Discover a tranquil oasis nestled in the heart of the scenic Coromandel Peninsula, and bask in the revitalising serenity of one of New Zealand’s most unique destinations. Luxuriate in the therapeutic waters of our Geo-Thermal mineral pools, surrounded by lush native bush and the peaceful sounds of running water and birdsong. Experience the pure decadence of having delicious cocktails and dining delivered directly to you poolside while you soak, or pamper yourself with a massage or one of the many other tempting treatments offered at our indulgent day spa. The Lost Spring is the perfect getaway for a day of relaxation and indulgence and offers the perfect opportunity to retreat from the world and enjoy a truly transformative experience.
Reviewed 5 April 2018

spa and staff great as was the facility however the catering was not to the standard as the rest of the experience

Review collected in partnership with this attraction
Thank brianjbarker2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C23T, Online Media Coordinator at The Lost Spring, responded to this reviewResponded 9 April 2018

We are very pleased to hear that you found our staff and spa great here at The Lost Spring and visited us over the long Easter weekend. Our hidden tropical paradise is one of a kind with the complex creating a magical atmosphere for our customers to escape and relax.
It is disappointing to hear that you found our catering not to the standard of the rest of your experience. Our restaurant receives a number of top reviews, with our food being rated some of the best in the Coromandel.
Can you please make contact with our manager Rachel via email; rachel@thelostspring.co.nz as she would like to hear about your experience with us and why you felt our catering was not to standard.
We thank you for writing a review on our TripAdvisor page as we value all feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,443)
Traveler rating
Traveler type
Time of year
Language
  • More languages
All reviews
"hot pools"
in 132 reviews
"day pass"
in 54 reviews
"pool side"
in 36 reviews
"tropical island"
in 25 reviews
"relaxing massage"
in 23 reviews
"changing rooms"
in 22 reviews
"girls weekend"
in 20 reviews
"spa treatments"
in 21 reviews
"relaxing experience"
in 17 reviews
"poolside service"
in 15 reviews
"hottest pool"
in 14 reviews
"warm water"
in 16 reviews
"beautiful surroundings"
in 22 reviews
"relaxing afternoon"
in 20 reviews
"lovely staff"
in 13 reviews
"the owner"
in 49 reviews
"rainy day"
in 16 reviews
Filter

105 - 109 of 1,443 reviews

Reviewed 5 April 2018

Wasn't expecting a lot so it was nice to find the place was really good with a selection of pools at various temperatures & caves etc. to swim into.

Thank PJ777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 April 2018

Booked a Romantic Retreat - setting was beautiful but honestly no different than and really not worth the price paid. Would be better value to book a day pass with all the extras you wanted as would be way cheaper with the extras you wanted as there was really no extras. The service was no different than Joe Blogs

Review collected in partnership with this attraction
Thank alistairsmith2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C23T, Online Media Coordinator at The Lost Spring, responded to this reviewResponded 9 April 2018

We are disappointed to hear that you felt that your Romantic Retreat away was not worth the price you paid. Here at The Lost Spring we offer a number of packages to create that memorable experience. Our manager, Rachel would like to hear about your experience and why you felt that it was not worth the price you paid. Can you please send her an email, rachel@thelostspring.co.nz.
We value all feedback here at The Lost Spring and thank you for taking the time to write a review on our Tripadvisor page.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 April 2018

Never did I think I would spend 7 hours at a day spa but it was just bliss. We could've easily stayed longer and were amazed when we looked at the time and saw how long we had been there. It is just like being on a tropical island. The staff were amazing, the atmosphere amazing, service (drinks, platters etc) incredible. Super clean, super professional and very relaxing. We will be back!!

Review collected in partnership with this attraction
Thank ljwalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 4 April 2018

Very professional staff made to feel special there was nothing I could fault with the whole experience will be back

Review collected in partnership with this attraction
Thank Wendyaspinnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed The Lost Spring also viewed

Hot Water Beach, Coromandel Peninsula
 
Thames, Coromandel Peninsula
Hahei, Coromandel Peninsula
 

Been to The Lost Spring? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing