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Traveler rating
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All reviews parking garage the breakfast area pool and hot tub beautiful lobby free breakfast within walking distance beautiful hotel the main street restaurants and shops perfect location great stay waffles fresh fruit cookies would definitely stay here again front desk staff common areas
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Reviewed 8 April 2021

Falsely accused of smoking marijuana in front of a housekeeper who entered our room without permission. Terrible front desk worker, rude, hostile. Even worse manager, who claims to have been available for us when trying to handle this false claim although we were told he wasn’t available when asked for. 100% do not recommend this hotel.

Date of stay: April 2021
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Review collected in partnership with Hampton
Thank jennrice89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 April 2021

Hotel is a block away from most stores and restaurants. So great location. We parked the car and we’re able to walk to eat and shop. The hotel was very clean, modern and the hotel staff were friendly and accommodating.

Date of stay: April 2021
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Review collected in partnership with Hampton
Thank Akmoran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 April 2021

Very nice property with attached, free, indoor parking. Breakfast was good. THe eggs actually tasted like they were freshly made. Very comfortable public dining area. THe room and bed were very comfortable. The TV is pretty far away and too small but, alas, watching TV on our trip was the last item on our list. Like many hotels these days, somebody thought the lobby and public areas should be lit up like a airport parking lot. I never understand this and I find it unthoughtful and annoying. Call me crazy, but I want a restful environment at a hotel. Super bright, super white lighting just destroys that for me.

Date of stay: March 2021
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Review collected in partnership with Hampton
1  Thank valtraveler10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 31 March 2021

Great location. Indoor parking. Rooms are very clean and quiet. Great breakfast area with fire places. Here is the bad part - when you check in, they tell you that a pool's capacity is 10 people max and you need to reserve. But they put more than 10 on a list (14-16) and don't warn you. When you ask why put more than 10 people on a reservation - they don't give you a straight answer. But when you try to get in last minute they tell you it's at full capacity of 10 so not sure how they decide who deserves to be "an extra " and who doesn't. They also don't clean/sanitize a pool area after each party bring lysol to wipe tables and chairs if you plan to use them.

Date of stay: March 2021
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Thank tina_gais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie Miller, Guest Services / Front Office at Hampton Inn & Suites Saratoga Springs Downtown, responded to this reviewResponded 2 April 2021

Tina I apologize for the miscommunication about our pool policy during your stay. Our pool policy for 10 or less earlier in the winter has been recently approved for 20 people per session. I am checking to be sure that our on-line information was updated as well.
And I will be checking with our operations people to be sure they are cleaning the pool area between sessions as well. Thank you for bringing these issues to our attention.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 March 2021

This hotel is pretty, staff is polite and helpful.
Thank you Darrah at the front desk.
NIKKI!! Who served breakfast on Sunday and Monday. So pleasant, friendly and personable. She was missed on Tuesday.
Great place to stay walking to resteraunts was easy.

Date of stay: March 2021
Trip type: Traveled with family
Thank 164dorisv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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