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“Flight was canceled, JetBlue won't help”
Review of JetBlue


Reviewed December 9, 2024

I will never travel with JetBlue again. Flight arrived almost 3 hours late and was broken. They had us board the plane and deplane twice before calling it quits. The next day, the flight didn't leave until almost 1 PM. I ended up taking a different flight from a better airline. Icing on the cake- they won't refund my ticket. Never again.

Date of travel: December 2024
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Thank Brandon A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (21,276)
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95 - 99 of 21,276 reviews

Reviewed December 9, 2024

The worst airlane i have seen in my life I realized that after paying for my seat, the three of them together changed it, they put me in random seats. I realized this and I spoke to the young woman and she didn't want to, they separated the 2-year-old baby and I spoke to the people and nobody wanted to. I understand why the others don't do that, but the airline? The worst airline and I also had to spend almost a whole day to travel with them, horrible, but they screwed me because I'm going with all the others except you.

Date of travel: April 2024
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Thank jessica c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 8, 2024

Great and simple process! Now includes carry on with the basic economy as long as some volunteers check their bags if there is a full flight. Flight with free wifi and tv.

Date of travel: December 2024
    • Seat comfort
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    • Check-in and boarding
Thank Juju L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 8, 2024

Micharel at the gate was a delight. She gave me a great checkin experience and a fantastic seat to travel. Hope Jetblue gives due recognition to her.

Date of travel: December 2024
Thank Roam02563216339
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 8, 2024

It's funny I always book my flights on time to get "cheaper tickets" but with Jetblue it had happened to me that one week after i book my flight, tickets were almost $200 lower than the price i paid for them.

Airline does not worth at all the price, it was almost the same i use to pay for Delta. In this experience I get, "Not online check in", long wait, delays and unexpected changes in the flight.

They have some things "For free" but i think it's better not having them for free but with a good service will be quite better.

Date of travel: November 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank puerta t
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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