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fabiomazzarino
Sao Jose Dos Campos, SP

Great Service, Great Value. Great Location. But the neighborhood...

4.0 of 5 bubblesReviewed Nov 14, 2022
The hotel is very good, great value for money. It's very very close to an accessible subway station. The breakfast is very complete with many options and daily variety. The room was clean and the staff always ready for help.

The soda machine was missing some variety, there was a night when there was not even a coke. The neighborhood is not good, there is a project the next block, right in front of the subway station. The deli next door is also very weird. But at any time I felt threatned by the neighbors, a minor setback in a great stay.
Date of stay: October 2022
Room Tip: Early breakfast ensures that you can eat at the main saloon.
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Best Western Plaza Long Island City, Owner at Best Western Plus Plaza Hotel, responded to this review
Responded Nov 15, 2022
Dear fabiomazzarino,

Thank you for taking the time out to write such a wonderful review of our hotel. We completely understand your hesitation towards the area and we can assure you of the safety of our location. We hope that as our neighborhood is vastly improving you will be more inclined to stay with us again.

Best Regards,
Best Western Plus Plaza


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,072)
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4 - 9 of 3,072 reviews
Reviewed November 9, 2022 via mobile

Pros:
1-Good and helpful Staff’s
2-Nice and clean room
3-Price is ok
4-Clean bathroom
5-Good internet
6-5 minutes walk to subway
7-Nice view from the room

Cons:
1- Only 2 elevator ( staff use’s 1 of the 2 elevator all morning and it’s impossible to get down to the lower floor)
2- Same breakfast every day
3- Spooky neighborhood at night
4- Old and outdated room( there was a damp spot on the ceiling and the room has very low light )
5- Shower in the bathroom was weird (very low water pressure)

As for the price the hotel was good , but if you can spend a little more then I would suggest stay at Manhattan, otherwise it takes 35/40 min to go to Manhattan by cab. Overall it’s good staying.

Room tip: As for the price is good , if you can spend a little more then I suggest stay at Manhattan,it takes 35/40 min to go to Manhattan by cab
Date of stay: November 2022
Trip type: Traveled as a couple
Thank Srikanta D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 7, 2022

Decent hotel for a short stay. The room need some updates. The front desk was very nice.they took care of my need very quick. The breakfast was very good. Overall for the price and being close to the subway station it is good option

Date of stay: November 2022
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Momo2022202022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Best Western Plaza Long Island City, Owner at Best Western Plus Plaza Hotel, responded to this reviewResponded November 8, 2022

Dear Guest,
Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon.
Best Regards,
Best Western Plus Plaza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2022

Horrible place. Photos are deceiving. Not sure how they got the stars they did. Gross dirty breakfast, beat up and falling apart rooms and bites on leg after staying. Only good was proximity to F train to Manhattan.

Date of stay: November 2022
Trip type: Traveled as a couple
Thank Sunny W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 1, 2022

Breakfast was delicious staff were wonderful so close to subway it was easy to get into Manhattan! Another major subway line a couple more blocks away. We enjoyed our stay at the Best Western Plus Long Island City.

Date of stay: October 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank DJSappho
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 17, 2022

The location is great for getting into both Brooklyn and NYC. We did both this past weekend. Front desk lady was super great made checking easy and parking was reasonable in price. Room was clean as well as bathroom. Will differently stay again when I go back to NYC.

Date of stay: October 2022
    • Value
    • Location
    • Service
Thank 874dwc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Best Western Plaza Long Island City, Owner at Best Western Plus Plaza Hotel, responded to this reviewResponded October 17, 2022

Dear Guest,
Thank you for such a wonderful review. It is extremely important that all our guests have a comfortable and satisfactory stay. We hope that future guests find your review very helpful in choosing their next great accommodations. Come visit us again soon!
Best Regards,
Best Western Plus Plaza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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