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Sascha A

Birthday day vacation

5.0 of 5 bubblesReviewed May 24, 2024
We went on a family overnight trip to New York for our mom's birthday, the staff was so nice and accommodating the front desk person Robert I think his name is he's chill and easy to talk to and gives great recommendations for places to visit. The hotel is amazing 10/10 and has amazing customer service I would recommend staying especially since the rooftop view is great for photos.
Date of stay: May 2024
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (752)
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All reviews front desk the general manager queens plaza rooftop view housekeeping staff awesome hotel balcony room manhattan view new york the check in process long island love this hotel the penthouse visiting nyc convenient location times square bagels
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8 - 13 of 752 reviews
Reviewed May 25, 2024

Went to celebrate my mom's bday and we were greeted so enthusiasticly by Robert, the front desk. He even made sure our room was organized and decorated for the occasion with rose petals, cake and swan shaped towels. All other hotel staff were also really welcoming.

Date of stay: May 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Karl K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 24, 2024

Full disclosure, I have not started here yet. However I called the hotel to ask about prices and availability while I was comparing between others for a trip I'm planning later this year. I am leaving this review because Kiara was so professional, kind and helpful that I ended up booking with her on the spot. She was personable, efficient and it was so nice to not just be led through an array of automated voice prompts.

Date of stay: May 2024
Trip type: Traveled with friends
Thank Katrina O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 14, 2024

Aloft Long Island city hotel is the best hotel in Long Island city with the most beautiful views of Manhattan. The hotel staff and management are THE BEST! They treat you like family. They are friendly, professional, kind and I have always enjoyed my experiences there. The hotel is clean and nice and the rooftop views are amazing! I give them a 10/10

Date of stay: May 2024
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jennifer B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 13, 2024

Best hotel staff ever! They went above and beyond for us! The beds are extremely comfortable!! super easy access into the city! They went above and beyond to make us feel special! The rooftop terrace is beautiful! The bar downstairs makes great drinks! 10/10 experience

Date of stay: May 2024
Trip type: Traveled on business
Thank Lindsay E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 30, 2024

Staff was great and I was able to check in several hours early. Room was a good size with a good view. Nice views from the rooftop terrace as well.

Date of stay: April 2024
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jorge A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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