We arrived late in the afternoon and our room was already prepared. The staff were helpful in all our inquiries. The management also gave us a discount voucher for our entrance at Ocean Adventure. Our room is the family room with seaview. It was spacious enough to accommodate 6 of us. There is a kitchenette inside the room also. The hotel is also near shopping centers and restaurants. But the Pirates bistro where the breakfast was served was not that good when it comes to service. Food was slow in service maybe because of lack of staff. Disgustingly, we found hair on the pitcher of water that was served to us. We call the attention of the server and he took it back to the kitchen. When he came back he put the pitcher on our kids table but still when the children scrutinize the pitcher the hair was still there. Disgustingly, we were turned off by this.
I would still recommend this hotel and I would still stay again in this hotel but I'd rather eat outside.More
- Free Parking