For this subic anniversary trip, we tried out Best Western Plus Hotel. Have read good reviews plus being an international brand... Was expecting some "Plus".
PROS
1. Staff were warm and eager to help. Shout out to Jed, Hershey and Tiffany.
2. We really appreciate the surprise pastry/greeting to help celebrate our special occasion.
3. Pool and jacuzzi were warm and relaxing and operating hours were until 9pm so very good wash up after a day at the beach.
4. Room was well equipped. Liked that the Cable service had a lot of channels including Disney Jr.
4. Breakfast was packed and for room consumption only which was a let down but the packed food was ok and generous in serving.
COULD BE IMPROVED
1. I think the hotel is transitioning from the Best Western Group to a since the logo out front was removed but could clearly see traces of the old brand.
2. Rooms are narrow but long and with high ceiling so felt kinda tight specially with 2 small luggages.
3. Bed/mattress was low and slightly sagging so not the best sleep.
4. Some wear and tear are already apparent specially the laminates in the room.
5. Toilet had very dim lighting so putting on make-up will be challenging.
To be fair, this hotel with its promo rate of P3021 is still very competitive versus the other older hotels/resorts in the area. They just have to work on some of their minus.