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Reviews (316)
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All reviewsgerry's grillsuper deluxe roomsmall playgroundsubic bayswimming poolshort staywater sportsthe ground floordefinitely stay here againextra pillowsexecutive suitegarlic ricewalking distanceveranda roomclean roomscorned beeffree breakfast
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Reviewed 17 January 2018

This is my third stay in this hotel. The first two are much better when it comes to room size and cleanliness.
We stayed at Room 210. Exhaust in the CR is annoyingly noisy. Worse, there were roaches on the bed. Toiletries were incomplete and would not have been provided if they weren’t asked for.
There is no space to place the shampoo etc at the shower area but the floor.

Would consider going back to this hotel considering the friendly staff and its location. But cleanliness should be improved and fixtures be maintained well.

Stayed: January 2018, traveled as a couple
Review collected in partnership with this hotel
Thank Irene E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales-MarketingM, Director of Sales at Court Meridian Hotel, responded to this reviewResponded 24 January 2018

Dearest Valued Guest,

Greetings from Court Meridian Hotel & Suites!

We appreciate you taking time to share your experience with us and we are worried and concerned about your review when you stayed at our Superior Room (Standard) 210 that you find the exhaust in the CR annoyingly noisy and worse you found that there were roaches on the bed. We clean our rooms and change all room linens and bed sheets daily and we do have regular pest control and fumigation to terminate pests and insects. We would appreciate you giving us details of your stay so we can investigate on the matter and improve our services, facilities and amenities. May we ask for your complete name and date of your exact stay in our hotel?

With regards to you concern on the toiletries our Superior Room basic toiletry set-up is just shampoo and soap but for other toiletries like dental kit, cotton buds etc. is available upon request. All our room bathroom shower area including Rm. 210 has a soap dish installed where you can place our shampoo and soap set-up.

Thank you and would very appreciate your response.

Best regards,
Court Meridian Hotel & Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 January 2018

I am very happy to stay here. After a tiring day strolling in Zoobic Safari and Ocean Adventure, We found their room very comforting and relaxing. The room we occupied is a standard room which gave us our basic needs. There were no toiletries (toothbrush, cotton buds, etc) inside the bathroom but you can request from their housekeeping. I found the toilet and bath spacious enough for my needs. It has hot and cold water. We had a nice sleep and was awaken by the sound of the birds outside. The swimming pool is strategically located at the center and ideal for children.Their breakfast was good enough for its the price. The staff were accommodating. Located near several restaurants and near the shore. Would definitely come back.

  • Stayed: December 2017, traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank cinnamon_kiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales-MarketingM, Sales and Marketing Team at Court Meridian Hotel, responded to this reviewResponded 18 January 2018

Dearest Valued Guest,

We would like to thank you for choosing Court Meridian Hotel & Suites for your hotel accommodation during your trip to Subic Bay.

We appreciate you taking time to share your experience with us and we are glad to know that you are very happy to stay with us.

Thank you so much and looking forward to your next stay with us

Sincerely,
Court Meridian Hotel & Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 17 December 2017

The receptionist welcomed us with a smile. They were accomodating. The recep lent me her charger. The room is clean. The parking is easy bec the place is in a corner lot that’s why they have more space for parking. The breakfast buffet has the best coffee.

Room Tip: The hotel staff changed our bed from twin bed to king bed. They can do it dont hesitate to ask them.
Stayed: November 2017, traveled with family
Review collected in partnership with this hotel
Thank Rosalie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales-MarketingM, Sales and Marketing Team at Court Meridian Hotel, responded to this reviewResponded 22 December 2017

Dearest Valued Guest,

We would like to thank you for choosing Court Meridian Hotel & Suites on your most recent travel to Subic Bay.

We appreciate you taking time to share your experience with us and we are very much glad to know that you were welcomed with a smile and for mentioning that our hotel is well maintained.

Thank you so much and looking forward to your next stay with us

Sincerely,
Court Meridian Hotel & Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 December 2017

This hotel as usual got good service. Clean place and it is in a good location. We have been here 2-3 years ago and surprised that they maintained their good service as before. Keep it up! Love the added pools as before we went here no pools yet.

Stayed: December 2017, traveled with family
Review collected in partnership with this hotel
1  Thank PaulAnthony328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales-MarketingM, Sales and Marketing Team at Court Meridian Hotel, responded to this reviewResponded 16 December 2017

Dearest Valued Guest,

We would like to thank you for choosing Court Meridian Hotel & Suites on your most recent travel to Subic Bay.

We appreciate you taking time to share your experience with us and great to know that you appreciate that we have maintained our good service as before. Rest assured that the hotel management and team will continue to service with excellence.

Thank you so much and looking forward to your next stay with us

Sincerely,
Court Meridian Hotel & Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 December 2017

1) old furniture
2) toiletries should be improved
3) drinking glasses were sticky
4) bedding had stains
5) breakfast at Aresi was not appetizing at all
6) limited parking space
7) poor service at Aresi

Stayed: November 2017, traveled as a couple
Review collected in partnership with this hotel
Thank 17lesram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales-MarketingM, Sales and Marketing Team at Court Meridian Hotel, responded to this reviewResponded 7 December 2017

Dearest Valued Guest,

Greetings from Court Meridian Hotel & Suites!

We appreciate you taking time to share your experience with us and value your comment and suggestion for the improvement of our hotel. May we ask for some details of your stay like the date of your stay and room number so we may check and investigate on the matters and take the necessary actions for the improvement of our amenities and services.

We hope that you will give us the opportunity to redeem ourselves and deliver the most memorable and comfortable stay for you our dear guests.

We look forward to welcoming you back to your Home is Subic Bay Freeport Zone.

Sincerely,
Court Meridian Hotel & Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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