We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Kevin H

Terrible experience in very rundown resort

1.0 of 5 bubblesReviewed Apr 4, 2024via mobile
Place was filthy and run down outside gardens overgrown advertising buffet breakfast but don't have staff said it's scam worst accommodation I have ever experienced staff washing there hands in fishpond in reception area staff not helpful
Date of stay: March 2024
Trip type: Traveled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
₱3,553
  • Trip.com
  • Agoda.com
    ₱3,197
  • Hotels.com
    ₱3,944
0.7 km from Vista Marina Hotel and Resort
Free Wifi
Free parking
₱5,714
  • Priceline
    ₱5,457
  • Agoda.com
    ₱4,516
  • Trip.com
    ₱5,538
0.7 km from Vista Marina Hotel and Resort
Free Wifi
Free parking
₱2,161
Fully refundable
Get rewarded with One Key
  • Trip.com
  • Agoda.com
    ₱1,995
  • Expedia.com
    ₱2,455
0.3 km from Vista Marina Hotel and Resort
Free Wifi
Free parking
Half Size Olympic Rooftop Pool (IBIZA)
₱4,691
Fully refundable
  • Hotels.com
    ₱4,936
  • Agoda.com
    ₱3,466
  • Trip.com
3.0 km from Vista Marina Hotel and Resort
Free Wifi
Free parking
₱7,666
No prepayment needed
  • Trip.com
  • Hotels.com
    ₱6,917
  • Priceline
5.8 km from Vista Marina Hotel and Resort
Free parking
Pool
  • Hotels.com
    ₱6,930
  • Agoda.com
    ₱6,187
  • Priceline
0.1 km from Vista Marina Hotel and Resort
Free Wifi
Free parking
Go to your Happy Price
  • Agoda.com
    ₱1,862
  • Trip.com
  • Booking.com
0.4 km from Vista Marina Hotel and Resort
Free Wifi
Free parking
Go to your Happy Price
  • Hotels.com
    ₱1,606
  • Trip.com
  • Agoda.com
    ₱1,705
0.4 km from Vista Marina Hotel and Resort
Free Wifi
Free parking
  • Priceline
  • Agoda.com
    ₱5,866
  • ZenHotels.com
    ₱7,526
6.7 km from Vista Marina Hotel and Resort
Free Wifi
Free parking
View more hotels in Subic Bay Freeport Zone
Reviews (273)
Filter reviews
273 results
Traveler rating
114
61
54
18
26
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
114
61
54
18
26
See what travelers are saying:
Selected filters
Filter
Updating list...
2 - 7 of 273 reviews
Reviewed November 26, 2023

One of the worst hotels in Subic. The bathroom is full of cockroaches! No elevators, no staff to help us to carry our bags up to the third floor. It's past 10 in the evening and their live band is still noisy outside. When were about to check out, they charged for one missing towel and a flower vase. We arrived in the room with 3 towels only but housekeeping insisted that there were 4 towels. What are we going to do with that towel and it cost 500 pesos. They also would like to charge us with one missing flower vase. What in the earth are we going to do with that flower vase. We have photos and videos that prove that there's no flower vase in the center table when we arrived. So they agreed for us to pay the missing towel only but the hell. This hotel is a scammer. Please look for another hotel if you can.

Date of stay: November 2023
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Zalaman Q
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 18, 2023 via mobile

When I arrived at the hotel on July 12,2023. there was no front desk person to check me in but they did leave a note and a key. So I self checked in. Went to my room on the second floor and I was welcomed by couple of unwanted guest - cockroaches.
Room was spacious but very outdated, dirty, black mold and this weird green slime running out of the AC and down the wall. Bed was hard and pillow stink. Just a bad experience- but I’m there to scuba dive.
NOW, This is when it gets real - I stayed from July 12 and checked out early to go to a different hotel on July 18.
Between these date, they didn’t make or tear down the bed, no clean towels, no replenish water bottles and no toilet paper. After asking and calling numerous time - I final went to the convenient store and purchased toilet paper and water. Upon Checking out housekeeping went to check my room and he took a picture of 3 drops of coke on the sheets. The front desk said I had to pay 500 pesos for spilling coke in the sheets. I was like ummm ok but can I have the sheet? She said “No, we will wash the sheet and use them again” I was like sorry but not going to pay for this scam. I told them I had to buy my own toilet paper and water. I proceeded to say you didn’t bring me clean towels, replenish my water or change my bedding in 6 days after I ask numerous of times.
People STAY AWAY FROM THIS PLACE!!

Room tip: Avoid this place and find somewhere else to stay.
Date of stay: July 2023
Trip type: Traveled solo
2  Thank csnider69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 26, 2023

The whole hotel looked like it had seen better days in the past. The room was spacious but the cleaning was very questionable. The windows outside were filthy, like they had not been cleaned in ages. It's a pity because the location is great, but the management is bad. I didn't leave because I had already prepaid for my 2 day stay, upon checking in. The outdoor pool of good size, but very dirty, full of leaves, dust etc. My daughter that was traveling with me, refused to enter. The service of the personnel, including the reception staff, below any standards. This very bad choice of hotel, ruined my whole trip. And last but not least, the charge was 4,700 php per day for a double room with 2 beds, for 2 persons.

Date of stay: March 2023
1  Thank Spiros V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 26, 2022

Very basic budget hotel. No maintenance, no security, no housekeeping. Very overrated by others who contributed their comments and ratings. Manager and owners should take a very close look at what they offer and how the today's services are conducted and seen by the customers. Resto was not available and we needed to take our bf in a very dirty "cocktail bar". BF was very basic and no refill of the coffee, but charged at extreme prices. Beach bar / resto music with band was so noisy till 1.30h that sleeping was not possible.

Date of stay: August 2022
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank VDCMa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 18, 2022 via mobile

family - friendly, elegant, and safe place to stay in Subic. Clean and spacious rooms. Has a mini stop and Nataniel's nearby. Only issue is the high chlorine content of the pool. highly recommended if you are in town

Date of stay: July 2022
Trip type: Traveled with family
Thank jojoclp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews