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“Private resort with a number of pools 🏊”

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Whiterock Waterpark and Beach Hotel
Reviewed May 21, 2017

A secure private resort away from the crowded baloy beach . I booked the deluxe room without checking how it looks like, I just presumed it would be a standard 4 or 5 starish deluxe room as it was quite costly. When we arrived the room has a queen size bed and and a double decker but no cupboard no where to place your clothes nothing to hang a single cloth even plus the area where all the deluxe rooms are, feels and looks like a hospital. I appreciate that the toilet and shower Are separate though.
For the pool lovers, this place would be heaven as they have a wave pool and a couple more regular pools. On the 3rd day upon constant complain in the front desk we were upgraded to the beach front room which is good as there was a lil cupboard and bonus there is a lil jacuzzi too and of course you get to have a little space for lounging. The breakfast buffet was okay just normal. If you are an active person you get to do a lot activities like wall climbing, zip line etc and of course water sports activities. For the ones who intends in just lazying out you can relax in their spa for only 600 pesos for an hour of massage.
The second thing that is off putting in a this resort aside from the deluxe room is the male staff in the gate - as when you enter by foot you will be questioned like you are a criminal (this is the experience of a friend who came to visit ) a paradise total foul as there is no way a non paying guest can snake inside as all entryway are guarded. Btw only 4feet kids are considered kids an inch more than that will pay like the price of an adult.

Room Tip: Better booked for a beach view room only.
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  • Stayed: May 2017, traveled with friends
    • Location
    • Cleanliness
    • Service
3  Thank Razel Ging E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 - 13 of 163 reviews

Reviewed May 21, 2017 via mobile

Worst vacation ever. VERY DISAPPOINTED specifically:
1. Front desk staff named LIZA PASTEROS- not informing the room type in terms of number of beds knowing that there will only be 2 occupants in a room. She's not approachable and looks irritable. It would be much appreciated if she will wear a SMILE to the guest and willing to offer assistance. I believe staff like her is not an asset to the company. If I'm the manager I will terminate her ASAP.
2. Room rates not appropriate for the actual appearance and amenities of the room.

Stayed: May 2017, traveled as a couple
8  Thank DonyaSpritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2017

This is our second time since we visited this place last 2013. We like this place, since my side of the family lives a bit close to the resort. My sons love their wave pools and kiddie pool. they love to play on the water.

Room Tip: Rooms are spacious to fit for a big family, however, it is expensive.
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  • Stayed: March 2017, traveled with family
    • Location
    • Cleanliness
    • Service
Thank Filipina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2017 via mobile

We availed for 1 beachside & 1 deluxe room, but upon check in they upgraded the deluxe room to beachside. My family had a great time and we enjoyed their waterparks. The beach is great and the pools are amazing. The place is clean and the staff are friendly. I personally find the place safe and perfect for family bonding.

Stayed: January 2017, traveled with family
7  Thank Ellen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2016 via mobile

This is actually my first time to write a review coz i just had to!!! Upon check in, we had to wait 30-40 mins.
For the price of the room, not worth it, they were nothing special. And mind you, im not picky when it comes to rooms but it was really such a big disappointment!!!!And OMG, the restaurants? Ridiculously crappy and over pricing!! Just for appetizers, we had to wait almost an hour!!!
Then the pools were always under maintenance/trearment. Seriously??? For three days??
Breakfast? Forget it. What a joke!!
Everything was such a big disappointed. Never looking back, never ever going back!! Save yourself the misery, i swear, dont stay here!!

Stayed: December 2016, traveled as a couple
22  Thank caroline l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Whiterock Waterpark and Beach Hotel

Address: KM 134 Post | Bo.Matain, Subic Bay Freeport Zone, Luzon 2209, Philippines
Location: Philippines > Luzon > Central Luzon Region > Subic Bay Freeport Zone
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Subic Bay Freeport Zone
Price Range: ₱6,644 - ₱8,977 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Whiterock Waterpark and Beach Hotel 3.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
White Rock Beach Subic

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