We stayed for a weekend in Mansion Garden Hotel. The service is immediately amazing from the beginning. The doormen assisted us with our luggage as soon as we arrived. The lobby is small, but very comfortable with small and large seats, cellphone charging, and water available for guests to take. We arrived a bit too early (before 11am), so I didn't expect to be able to be given a room much earlier. Instead I ordered iced coffee, and looked around the area. There's a small pool with an overhead cover and a great little restaurant. The iced coffee from the resto was yummy. Barely an hour later, we were informed that our room was ready, which is a relief to my senior citizen parents. This is an example of their amazing and kind service.
The room was comfortable and large. We were four in one room, with two large twin beds. It was clean and there were really good amenities, such as tea, water, and toiletries. Fresh towels for four people were prepared. The downside was that we were roomed quite close to several young guests who were quite loud and awake until nearly 12 midnight. But when we reported this to the hotel, they immediately responded to our call and helped us asked the other young guests to be quiet. :) After that, it was peaceful sailing. At breakfast, we had 2 complimentary meals and requested for 2 more. We were ready to pay, but they waived the payment because of the hassle that happened the night before! It was amazing that they remembered and even more that they took great pains to make up for something that wasn't even their fault. :)
We left the hotel with smiles on our faces. Next time I go back, I'm gonna make time for the Spa. :) It looks wonderful!
Little Cons: Not so good soundproofing and if you eat in the breakfast area, your clothes will smell like food/oil after! :) but beyond that, all good!
