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Manny Y
Paranaque, Philippines

3 stars now but SBTH will be one of our go to SBMA hotels (definitely 4 stars) with these easy fixes.

3.0 of 5 bubblesReviewed Oct 31, 2020via mobile
For this SBMA trip, I looked for a hotel we haven't tried. Renovated photos of Subic Bay Travelers Hotel looked promising.

PROS:
1. Contemporary designed renovation of the lobby and all interior spaces of the hotel. New furniture and fixtures everywhere. 

2. Big room with king bed with cushy beddings, huge flat screen TV with a wide channel selection. Cold AC, Safe, mini ref, elec kettle with coffee. 

3. Several power outlets and located above the bedside tables height for easy access.

4. Very stylish cafe with good selection of food. We highly commend that the construction of the cafe worked around and saved the mature trees. The massive tree trunks added a unique feature. 

5. Pool was adequate in size. Thanks for extending the pool hours while the wifi was being sorted out. 

6. Resident manager DJ, FO Kamil and concierge Don were warm and accommodating. Thank you very much for making our celebration memorable. 

COULD BE IMPROVED:
1. Internet was very weak in room 201. WIFI signal only reached the first 2 meters inside the room. No signal from the bedroom. However, SBTH staff worked overtime and even transfered router nearer to our room but it took a portion of our time into this issue.
Please look into a more permanent solution to the wifi challenge. 

2. Hot water in the shower was not working. Called the FO to raise this concern and was advised that they will have the heater turned on. After a while, temp improved slightly and became tepid at best. 
This should be an easy fix to avoid same in future. 

3. Reception of TV channels were grainy/snowy. This should be an easy fix to avoid same in future. 

In conclusion, 3 stars (average) for now but with these improvement points remedied, SBTH will be one of our go to hotels (definitely 4 stars) in the sub 3k price range.

Date of stay: November 2020
Trip type: Traveled as a couple
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Reviews (78)
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3 - 8 of 78 reviews
Reviewed August 7, 2019

The size of the room is very much okay. Linens are good and the room is exceptionally clean. The beds are very comfortable. Customer service is fine. A little improvement should be done with the breakfast.

Date of stay: November 2018
2  Thank JLRecio76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 18, 2019

This time, I had the opportunity to avail of an overnight stay at Subic Bay Travelers Hotel and Event Center in SBMA. My host office organized an event at the same hotel.

I had the privilege of using a two-bed room. The room was good and well lighted. The comfort room is stylish. The floor of the hallway outside the room is carpeted.

The food of the hotel was great. The organizer requested for Filipino viands that is why I loved the food.

My overnight stay in this facility is good and worth repeating.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank JoepepCielos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 31, 2019 via mobile

We recently booked a room in this hotel bec all the other hotels within Subic bay are already full.

1. Check in was a breeze.
2. Ample parking lot in front of the hotel.
3. Room is clean except for the molds in the bathroom. Has simple, minimalist vibe. Beddings are good.
4. All their rooms are for twin sharing (2 double beds) but they were able to move the beds together to accomodate us (we were with our 2 kids).
5. Room specs said there was supposed to be a hair dryer in the room but there was none.
6. Room has no view. No window. It can trigger claustrophobia but is good enough if you are out majority of the day and just want somewhere to sleep for the night.
7. The pool is cute but can be a bit crowded because it’s small.
8. We thought that their Breakfast buffet has very limited choices and not sulit for their asking price so we opted to go to the nearest convenience store. However, the rain is pouring hard when we check out so we decided to have our lunch at their restaurant. Food was great with big servings.
9. Most ( but not all) staff were courteous.

Overall, we did not encounter major problem during our stay in this hotel. We enjoyed our stay.

Date of stay: May 2019
Trip type: Traveled with family
1  Thank bonnybeauteous
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 31, 2018

Clustered among other hotels near the SBMA main gate, Travellers hotel can provide you with good accommodation and a good jump-off point if you will go exploring the other Subic attractions. Rooms can be a bit far from the hotel lobby, and finding your room might be a tricky at first. But overall, this hotel can provide one a good night's rest.

Room tip: ask for a room in the ground floor and near lobby
Date of stay: May 2018
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
1  Thank sabi0james
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 27, 2017 via mobile

The hotel's lobby and coffee shop looked newly renovated. Our room was on the first floor...going to our room - carpet had to be deodorized. Our room was clean though it needed more lighting. The bathroom is small...love it that they have hot and cold water. Aircon was just right not too cold. My kids went night swimming and pool water was warm...they enjoyed every minute of it. If I'd go to subic again, I would still stay here at this hotel. In addition the staff here were courteous and accommodating.

Date of stay: June 2017
Trip type: Traveled with family
Thank crlnkle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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