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Amy G

5 star experience

Review of Ezulwini Lodges
5.0 of 5 bubblesReviewed Jun 1, 2024
Can we leave 10 stars? Ezulwini was the trip of a life time. We had the best experience from start to finish. Beginning with Francis, she was the trip coordinator. She guided us every step of the way in terms of travel connections and getting us to and from the airport. Seamless. The staff at both Billy's Lodge and River Lodge were top notch. They were warm, inviting, engaging and took care of our every need. We were greeted by staff every time we came in. After the evening game drives, we were always received with a specialty cocktail that was interesting and delicious. The rooms were fabulous. We stayed in the Ultra Luxury Suites and I have to say, they were worth it. At River Lodge, I sat outside after lunch and watched the hippos cruise around the river. At Billy's we could see and hear the elephants cruise by. The accommodations were luxurious and we enjoyed the housekeeping and turn down service nightly. The food was very good. There were always 2 options and I most enjoyed the dishes that were local cuisine. Every morning we were served fresh bread. We ate a lot!

The safari was a fantastic experience. It was number one on my bucket list and it lived up to every dream I ever had. Our guides were fantastic; they were so knowledgable and had so many interesting facts about the animals. We did see the Big 5 and a lot of everything except the elusive Leopard who gave us a glimpse one evening. One might say we could have gotten "bored" of elephants but every time we saw them, they were so majestic that we just sat in awe. We even got up close to some spicy elephants and rhinos. Hector and Christian were fantastic and very different. When we left Hector at River Lodge, I wondered how the new guide could live up to him. But then we met Christian and he was just as amazing and was able to give us lessons in geology and astronomy to boot! At the end of our 6 day safari, Christian could tell we were getting a little antsy because there isn't a lot of opportunity to exercise so he asked us if we wanted to go for a walk through the bush. So off we went single file with our 2 guides and walked for about a mile. We were tracking a rhino and it was fascinating to see all the little things they look for besides large footprints. Never found the rhino but it was really cool.

We went in April so it was their Fall. Francis told us that all times of the year are good but fall is nice because it's not so hot, there were virtually no bugs, and the visibility is better as the leaves are falling off the trees. Our photos turned out beautifully because of the warm Fall light. Even though Spring is when the babies come, we saw plenty of lion cubs, baby zebra, and baby elephants.

I've told everyone that this was the trip of a life time but I have to be honest, I've been bitten by the Africa bug and can't wait to go back!

Photo's taken with iPhone 15
Date of stay: May 2024
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Teresa Saad, Owner at Ezulwini Lodges, responded to this review
Responded Jun 3, 2024
Dear 366amyg, thank you so very much for taking the time to let us know about your amazing Ezulwini Lodges safari experience, we are quite literally blown away by your very kind comments.
Your lovely review has been shared with all of the team and they are delighted to have been able to make your stay so special.
It is a shame that you only caught a glimpse of the leopard, since then there have been regular sightings, especially at Billy's Lodge! Your photos look wonderful though and please feel free to share to our other social media pages.
Many of our guests feel like this, usually making this a bucket list or once in a lifetime trip, but then can't wait to come back, and we hope that you will.
Please do keep in touch, you will be welcomed back to the Ezulwini Family whenever you are ready to visit again.
Take care and very best wishes,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    6 - 11 of 434 reviews
    Reviewed May 30, 2024

    We had an amazing experience; it was truly incredible and exceeded our expectations in every way. The entire staff was super attentive, and we felt like they were genuinely dedicated to our happiness, personal safety and overall satisfaction. The food was plentiful, served daily on time and was restaurant quality. The menus were diverse, and the portions were significant. We found the rooms extremely clean with midday service and an evening turndown. The trackers and guides on the safaris were nothing short of brilliant. We learned so, so much on the animals, their habits, their tracks, tendencies, you name it. We were also fully educated on the land, the environment, the climate and always felt safe when we stopped to observe the animals. I can't really put into words how you feel when you pull up to a lion's pride and stare with amazement and emotion, its overwhelming. You can't really fully anticipate that moment, you can only experience and try to share it. Unforgettable sunrises and sunsets, wine and snacks on pride rock, it doesn't get any better than this. If you're looking for a similar experience, look no further than Ezulwini Game Lodges, they are the real deal. My pleasure to offer our fullest and highest recommendation, they earned it in every way.

    Sherrie and Mike

    Date of stay: May 2024
    Trip type: Traveled as a couple
    Thank Mike C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Teresa Saad, Owner at Ezulwini Lodges, responded to this reviewResponded May 30, 2024

    Dear P9389VUmikec, thank you so much for taking the time to tell us about your amazing experience at Ezulwini Lodges, we really appreciate it.
    It was so nice to read your comments and to feel your genuine wonderment at the beauty that is Ezulwini, we are grateful that you shared this with us and will pass on your kind words to everyone at our lodges, they will be so happy to know that they made your time there so special.
    You may already know this, but please feel free to keep in touch and you will be very welcome to come back should you like to in the future, the Ezulwini family will be waiting!
    Take care and best wishes,

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed May 16, 2024

    Ezulwini is absolutely committed to their guests experience and the wellbeing of the animals and environment. It is a luxury stay in the bush that brings you right up to the beauty that South Africa has to offer. The staff takes care of every detail and the food is amazing! We will be coming back!

    Date of stay: May 2024
    • Trip type: Traveled with family
      • Value
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      • Sleep Quality
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    Thank Janelle K
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Teresa Saad, Owner at Ezulwini Lodges, responded to this reviewResponded May 20, 2024

    Dear Janelle K, thank you very much for taking the time to let us know that you had an enjoyable stay at Ezulwini, we really appreciate that.
    It was a pleasure to host you and your family, thank you very much for your kind words.
    The whole team takes great pride in making guests feel cared for during their stay at our lodges and will be thrilled to know that this is how you all felt. We have passed on and shared your lovely comments.
    Please feel free to stay in touch, you will be welcomed back to the Ezulwini Family. and it will be so nice to see you all again.
    Take care and best wishes,

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed May 1, 2024

    This was the trip of a lifetime!!! I came with my mother to Ezulwini who had been once before me and it was the most incredible experience I've ever had. Ezulwini has the friendliest staff of any hotel/lodge I have ever been to - they are always smiling and cater to your every need. The FOOD is incredible as well! The trackers are unbelievably impressive as well, not only did we see the Big 5, we learned SO much about all the animals and the history of South Africa. The property is beautiful, we stayed in the room closest to the river and watched the animals go by from our private pool! They even clean the rooms twice a day while you are out on safari - not a SINGLE bug in our room which I'm sure is not easy to maintain. I cannot wait to come back!!!

    Room tip: Really recommend the Mondzo suite - it is their nicest/most expensive one but so worth it. Incredible views of the river and all the animals
    Date of stay: April 2024
    • Trip type: Traveled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank erinsT5292FG
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Teresa Saad, Owner at Ezulwini Lodges, responded to this reviewResponded May 1, 2024

    Dear erinsT5292FG, thank you so much for letting us know that you had an amazing time at Ezulwini Lodges, that is really appreciated.
    It was our absolute pleasure to host you at and your Mother at Ezulwini and we are so glad that you have been able to have an amazing safari experience with her, lots of happy memories to take home and share.
    Thank you also for your lovely comments, and we have passed those on to the team, they will be delighted to know that they have made your time there so special.
    Please keep in touch, you will be welcomed back to the Ezulwini Family should you wish to return at some point in the future.
    Take care and best wishes.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed April 30, 2024

    What an amazing world class 5 star experience !!!
    The River Lodge and Billy's Lodge at Ezulwini are out of this world , the staff are exceptional and made our stay one we will never forget ! Outstanding Game drives with such experienced guides and trackers , saw all of the big 5 ! And plus plus plus , we will be back to be spolit again ! Thank you so much for making this a trip of a life time , Sam , Blair , Dean and Julie

    Date of stay: April 2024
    • Trip type: Traveled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Venture61126167048
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Teresa Saad, Owner at Ezulwini Lodges, responded to this reviewResponded May 1, 2024

    Dear Sam, Blair, Dean and Julie, thank you so much for taking the time to let us know that you had an amazing time at Ezulwini Lodges.
    It was an absolute pleasure to host you and we really appreciate your kind comments which we have passed on to the team, they will be so happy to know that they gave you an experience of a lifetime, especially getting to see the Big 5, plus a lot more besides!
    Please do keep in touch, it will be so lovely to see you again and to have you come back to the Ezulwini Family.
    Take care,

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed April 22, 2024

    WOW! 2nd time back!! This place is the best!! Not only is it beautiful, but the PEOPLE treat you like family!!! They cater to your every want and find you loads of animals!! Close!!
    We stayed at Mondzo suite at the River Best room ever! Sat at our own pool and daily watched elephants, hippos, baboons and impala right in front of us!
    Greeted each day by beautiful Glory, with a big smile to take your made to order breakfast after your drive
    I came here with my husband 5 years ago Brought my daughter this time She loved it every single bit as myself and we are planning our next trip back! Cannot say enough great things about wonderful Ezulwini… from the booking with Frances to the goodby….its a 10!!!
    Thank you to all at Ezulwini It’s your attention to service in a fabulous spot of the World!!

    Room tip: This place is a slice of a perfect world Purpose from the tiniest termite to the biggest elephant Blows your mind
    Date of stay: April 2024
    • Trip type: Traveled with family
      • Value
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    Thank 653pattis
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Teresa Saad, Owner at Ezulwini Lodges, responded to this reviewResponded April 22, 2024

    Dear 653pattis, thank you so much for taking the time to let us know that you had a wonderful stay at Ezulwini, especially as a returning guest, that is really appreciated.
    It was an absolute pleasure to host you and your daughter, and we have passed your very kind comments on to the team, they will be so happy to know that they have made your time there so special.
    We knew that you would enjoy Mondzo Suite - it is an amazing room, particularly with those fabulous river views!
    Please do keep in touch, it will be lovely to be able to welcome you back to the Ezulwini Family when you are ready to return.
    Take care and best wishes.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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