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“Great”

Rio Grande Grill & Tap Room
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Ranked #12 of 94 Restaurants in Ruidoso
Certificate of Excellence
Cuisines: American
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 17 February 2019 via mobile

Food was good, speciality beer was great.......but the service was amazing! We had a large group and our waiter was fabulous.

Date of visit: February 2019
Thank 547mistym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 414 reviews

Reviewed 14 February 2019

Twice my wife and I have recently eaten here and been defrauded. Both times we paid for our meals with a credit card and included a more than adequate tip. When we got our statement the tip had been increased. Plain and simple fraud. We will never eat there again.

Date of visit: August 2018
    • Value
    • Service
    • Food
2  Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 12 February 2019 via mobile

Went because of the good Reviews this Restaurant had. Unfortunately, the place did not live up to the Reviews as did the appetizer we ordered nor the service from the Bartendress. Maybe her dog died that morning or her husband left her but please don’t bring an attitude to work when your livelihood depends on the quality of your service.

Date of visit: February 2019
2  Thank DrCarlosG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 January 2019 via mobile

We have visited this restaurant many times before. Excellent food. Excellent wait staff. But we’ve never ever had an experience quite like we had tonight. We arrived and the hostess failed to greet us; instead, she kept her face buried in the computer. Then she told us it’d be a 40 minute wait. Directly behind her were 2 open 4-tops, complete with silverware. We sat down to wait and the couple next to us, who told us they had also been told to expect a 40 minute wait, had been waiting at least that long and all the while, the two empty 4-top tables remained empty. During our long wait, we heard the hostess turn away at least 3 parties complaining to them about how long the wait was. She told every party that arrived that the wait was 40 minutes - even though, at one point, our party was the only one waiting and the two 4-tops remained empty. When we were finally seated, we walked upstairs to the main dining room to find 5 EMPTY tables. I asked to speak to a manager. To my shock, the hostess arrived and said she was the manager. (what the...!?). When I asked her why we had waited 45 minutes with 6 open tables, she did not offer an apology, only an attitude. We were not the only party to complain. The couple seated before and the party seated after us were also in disbelief about the wait time despite all the open tables. The food was good and the wait staff was excellent, as usual. But I do feel bad for the waitstaff, who depend on tips and full tables, to earn a living when their manager/hostess refuses to seat waiting parties and turns away potential business. Ridiculous!

Date of visit: January 2019
2  Thank nm7lady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 December 2018 via mobile

We visited this place on Friday 12/28/18 - The Day Ruidoso Saw 24” of Snow! Sign said “closing at 4pm for bad weather” - and the roads were treacherous and awful! But they let us walk in at 3:45 with our two kids and we had THE BEST service. Kids raved about the pizza on the kids menu and the Green Chile Alfredo is worth the splurge. Wow! Our waitress is Unnamed bc somehow in the seamless conversation and awesome service we forgot to get her name. She was AMAZING with my ants-in-the-pants boys. My 4 yo gave her a hug when we left. And let’s not forget their craft beer - Alien Lager was my fave. (Pic is of the road we drove to get there that day!!)

Date of visit: December 2018
Thank 0919jobro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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