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Subic Grand Seas Resort
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Reviews (175)
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All reviewscrabfree breakfastjapanese restomakinice picturesincluded in the room ratecozy placeswimming poolchicken teriyakiquick getawayactual beachbeach areaisland hoppingwifi signalbanana boatcable tvnice pool
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36 - 41 of 175 reviews
Reviewed July 13, 2016

The beach was dirty and full of trash. They really should clean the beach so that their guests can enjoy their stay near the sea. It would also be nice if they put umbrellas and sun loungers on the beach (after it was cleaned) to promote their beach side resort. The pool was too shallow. Having seen their area, they can really afford a larger pool in the area.

The hotel did not have that romantic vibe to it. It would be nice to improve the landscaping - add more greenery and lights during the evening. Since they also host weddings and events, having these changes can attract more couples and other people who like taking pictures of their stay in the hotel.

The breakfast was a bit scarce for us heavy breakfast eaters. I suggest that they make it into a buffet type instead.

On the plus side, the room was clean and spacious. I just wished they put floor mats on the front door and in the bathroom. It was quite hard to walk in the slippers without drying our feet off or from coming outside where we had dirty shoes.

The hotel staff were very accommodating and friendly.

Room Tip: Value for money wise, the deluxe double room is quite spacious. You can even add 2 more beds inside, and it's not that crowded
Stayed: July 2016, traveled as a couple
Review collected in partnership with this hotel
Thank Demise25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2016

I love everything except the beach, it's not clean. Great food with two restaurants inside the resort (Filipino and Japanese Food), modern resort, the pool is small, staffs are approchable, nice place and not difficult to find the location. Price of the room is ok.

Stayed: June 2016, traveled as a couple
Review collected in partnership with this hotel
2  Thank LyrehsD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vince Richard G, Corporate Marketing Officer at Subic Grand Seas Resort, responded to this reviewResponded July 11, 2016

Grand Day from Subic Grand Seas Resort!

We are pleased and thankful for your wonderful review on our resort! We will share this to our staffs that you appreciate all their effort in giving you great service.

On the beach, we are trying our best to keep our beach area clean. Our 2 restaurant namely Crab Loco and Sayuri Japanese Restaurant are open not only for our hotel guests but also on walk ins.

Please let us know when will be your next visit! We are pleased to assist your personally on your next visit!

Once again thank you very much!

Sincerely yours,
Subic Grand Seas Resort Team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2016 via mobile

My friend and I went to their Japanese Resto called Sayuri. We ordered the Ramen and their Set menu- (composed of, chicken teriyaki, rice, miso soup, maki and sushi. The food was very delicious and very appetizing. Their Beef ramen is a must try with a friend because it’s already good for 2) and their maki and sushi are fresh! The ambiance was very perfect! Eating in a galls resto with a view of beach outside and GREAT FOOD and SERVICE! What a way to end our day! This is a must try when you we’re at the Subic/Olongapo.

Stayed: June 2016, traveled with friends
Thank Lhai A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vince Richard G, Corporate Marketing Officer at Subic Grand Seas Resort, responded to this reviewResponded July 8, 2016

Grand Day!

We are pleased for your great review on our newest restaurant! We will share your review to our staff and thank you for endorsing us to your friends.

Next visit try our seafood specials at Crab Loco Restaurant, try our Seafood Kare Kare or Boiled Seafood bag or stay our hotel for your relaxation.

Thank you very much and looking forward for your next visit!

Best,
Subic Grand Seas Resort Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2016

The hotel was nice. Also the beach its very private. The aircon of the room was very cool. The staff also are very accomodating and courteous to their guests. Just only the ants that was bothered me but maybe its envitable because a lot of tree that surrouds in the area. Just put a medicine to kill them. Hahahaha.

Stayed: June 2016, traveled with family
Review collected in partnership with this hotel
Thank larnsotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vince Richard G, Corporate Marketing Officer at Subic Grand Seas Resort, responded to this reviewResponded July 8, 2016

Grand Day From Subic Grand Seas Resort!

We are pleased and delighted on your great review of our resort. We appreciate that you recognize our staff on their costumer service. We will your review to our staffs for them to know they we're recognize and appreciated.

For the ants, we apologized for this inconvenience, our staff are already looking into it and they have already planned to get rid of this.

Hope to see you again at our resort and try our restaurant, Sayuri - Japanese Restaurant.

Thank you very much and looking forward on your next visit!

Best,
Subic Grand Seas Resort Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2016 via mobile

LOCATION:

- Easy to find and has a big signage outside the resort
- Near 7-11 and other cheap food stores/stalls
- Near groceries and other things that you might need whilst on vacay

PARKING:
- They have enough parking space to cater to all the rooms they have on site.

STAFF:

- Friendly and nice staff. All of them have very good customer service skills which is so nice. They are pleasant and polite.

ROOM:

- Air Conditioning system is very good but they don't issue extra key card so you have to let the room cool again coming from outside. Although, they offer to open the door for you if you opted to leave the key card, it is still advisable to have 2 key cards to avoid inconvenience and waiting time.
- WIFI is good
- Spacious room and clean
- Beds are comfy and clean
- Water pressure is somewhat strong with hot & cold
- Pool area and pool is nice but too small. They need to upgrade the pool since you can't swim on the beach because the water is so dirty.

FOOD:
- Food is nice but a little pricey.

VALUE FOR MONEY:

- A little pricey
- To me the price should be just 2000php to 2500php per night.

OVERALL:

- Still recommend this hotel if you will stay outdoors most of the time.

Stayed: June 2016, traveled with friends
Thank Van E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vince Richard G, Corporate Marketing Officer at Subic Grand Seas Resort, responded to this reviewResponded July 2, 2016

Grand Day from Subic Grand Seas Resort!

WE appreciate your great review on our resort! We will share your great review, comments and suggestions to our staff and the management.

Hope you come back and try out our Japanese Restaurants. Let us if you will visit us again, we loved to assist you on your next visit!

Thank you very much!

Best,

Subic Grand Seas Resort Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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