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richard o
Nottingham, United Kingdom

Great hotel in good location

2.0 of 5 bubblesReviewed Dec 14, 2019via mobile
This is a great hotel. BUT..Becoming run down. Pool staff very unprofessional and not educated well in customer service. Rooms need renovation. Reception staff too meticulous and strict with check in. Yes it's a great hotel in a good location but things could improve
Date of stay: December 2019
Trip type: Traveled with family
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All reviews beach front large pool great pool a bit pricey long beach sbma
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Reviewed November 16, 2019 via mobile

I arrived, just standing in the lobby, pictures are nothing like being in this dump in person. Got to our “deluxe” rooms, filthy! Mold all over the bathrooms! And see my view from window (pictures). Enough said. What a disappointment. Went downstairs and checked out within 30 minutes of checking in. Don’t waste your money!! Moonbay Villas are 100x better and CLEANER, for the same price!

Date of stay: November 2019
Trip type: Traveled with family
Thank annlew707
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 13, 2019

The old girl needs help. I'm sure at one time, many years ago, it was a top notch establishment. Unfortunately those days are long past. The place needs some serious work or they need to lower the rates. It is too overpriced for the quality of the place.with too many newer places in the area that are less expensive, have larger rooms, and are closer to the center of town.

Some of the issues were the moldy shower and shower head, no hot water, no water pressure, and the sliding doors (closet and shower) didn't work properly,

All this aside, the staff was friendly although very slow. If the rate was closer to $50 a night versus the posted $78 rate I would have a more favorable review. This is a $50 a night hotel not $78.

Date of stay: November 2019
    • Location
    • Cleanliness
    • Service
2  Thank 460freda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 13, 2019

For our second time in the Philippines, we spent our vacay in Subic which is an amazingly wonderful spot with agreeable people moreover. We stayed in Wild Orchid Beach Resort, Subic particularly and it meets our craving. The sustenance in their restaurant was extraordinary and charmingly served. Me and my mates got a kick out of staying in their pool which is gigantic, perfect and loosening up. What a great remain, we'll certainly return.

Date of stay: August 2019
    • Value
    • Rooms
    • Service
1  Thank StephenQiang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 12, 2019

We have stayed here 3 times before. Always in the dryer season. This time was the monsoon. The hotel was much less busy. However the general state of the hotel was in apoor state. (with te exception of the public rooms. Staffing levels down ((understandable) Del at reception was excellent as always helpful friendly and understanding. Sadly as we had 2 local area BROWN outs there was no electricity for 6 to 7 hours on one day. The hotel generator was OUT of action. The following day another BROWN OUT but still no generator. It is a lovely hotel but sadly needs money spent on it. We will check before re booking.

Room tip: Beach side rooms look great as they are right on the beach with its bar and resaurant.
Date of stay: August 2019
    • Value
    • Cleanliness
    • Service
1  Thank Maca777
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 14, 2019 via mobile


Hotel is easy to locate and accessible to public transportation. Has nearby 711 convenience and small retail store within the area. The menu of the hotel restaurant is expensive. You can find an eatery beside the hotel, cheap yet delicious.
Parking is available in front of the hotel

Environment:
Clean, quiet, has parking space, and has designated smoking area

Deluxe room:
Bed is okay-kingsize can fit 3 persons
Room is spacious but not clean
Bathroom is okay as well
Room has a roof view :(

Staff:
Most hotel staff are okay and friendly.
Hassle free checkin/out

Pool:
So far clean and okay and is about 4-5FT deep

Overall experience were okay since staff were friendly and okay.
Suggest to have the rooms revisit and renovate.l especially the door and aircon. Also, suggest to allow the guest to bring their own food and drinks.

Thank you.

Date of stay: July 2019
Trip type: Traveled with friends
1  Thank myfayelady
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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