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“A very happy customer for almost 20 years!”

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Hotel and Restaurant Swiss Chalet
Ranked #26 of 70 Hotels in Angeles City
Singapore, Singapore
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A very happy customer for almost 20 years!”
Reviewed October 8, 2016

I've been a very happy customer of Swiss Chalet for almost 20 years (in both there present and previous location. Not once have I had the need to complain as their service and food is second to none. Hans the Chef and owner adopts and maintains a hands on management style which is reflected and appreciated by the excellent staff around him.

After so long I just thought " why did I not post a review before?" maybe I've been going there for so long and it never crossed my mind!

Keep up the good work. Many other Angeles restaurants could learn a lot from you!

Adrian (Alan)

  • Stayed October 2016, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Adrian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
    20
    41
    17
    6
    4
See reviews for
Families
0
9
40
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Berlin, Germany
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 28, 2016

The hotel got many good reviews and I can not imagine what's the reason for it.

The cheapest rooms are more like a prison cell.

The other rooms are bigger, but in no way like described on the webside. The furniture must been from the 70th or even older. How can somebody call this luxuary?!

The fridge is loud and the air condition even louder. Over the bed you have a neon light, which can not be turned out for the whole night. So if you like to sleep with neon light - go to the swiss chalet.

The stuff is in no way polite. Every concern is treated as if you disturb them. In modern hotels the service personal likes to make you happy. Here it is enough when you do not complain at all.

And the food? Well, i can only say something about the breakfest. Not worth the price. You get the same on every corner for less.

Wlan? It doesn't work at the beginning.

All in all it was a big mistake to trust all the positive reviews in the internet.

Room Tip: Go to another hotel.
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  • Stayed August 2016, traveled solo
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Tom L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Level 6 Contributor
103 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed August 22, 2016

This is my go to hotel when ever i'm in ACI just had to update my review of this hotel as it has renovated its superior room with a modern look and feel. See my photos attached. As always the front desk staff is as friendly and professional as any 5 star hotel in the Philippines and with the other employees which keep the place clean and enjoyable. The price per night has remained the same which is a steal for the size and modernization of the suite. Thank you again for another great stay.

  • Stayed August 2016, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Dean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 31, 2016

Stayed at refurbished room. Everything is new. Customer service is good and is cheap. The restaurant food together with the hotel is good too. Reasonable price. Free fast wifi. The room cleaning is good too. Daily change bath towel. Remember to bring your own tooth brush, shampoo and body wash.

Room Tip: I stayed room number 13
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  • Stayed July 2016, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank sebbi3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IRELAND
Level 6 Contributor
158 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed July 8, 2016

I have stayed at the swiss chalet on my 2 visits to Angles city and i was very happy on both occasions.They had a driver waiting outside the airport for me and i was in hotel in less then 2 hours.Cost 55 uros.The rooms are old and a bit dated but i really like them.I stayed in a superior deluxe suite.It had a really big 4 poster bed and the on suite was up a stairs looking down on the bedroom all this for 60 euros a night.The food was really good and very cheap.20 euros would get 3 course dinner and 3 cool beers.The staff are really friendly and i had some good crac with them.One tip if you want to buy some big brand clothes .The sm city shopping mall is amazing.Really cheap compare to prices in europe or usa

Room Tip: top floor looking on to frount of hotel
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  • Stayed August 2015, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank COTTONEYEDDJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel and Restaurant Swiss Chalet

Property: Hotel and Restaurant Swiss Chalet
Address: A. Santos Street - corner Real Street | Balibago, Angeles City, Luzon, Philippines
Location: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #26 of 70 Hotels in Angeles City
Price range (per night): ₱1,388 - ₱1,542
Number of rooms: 38
Reservation Options:
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Also Known As:
Hotel Swiss Chalet

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