Thank you for your kind feedback.
We would like to take this opportunity to inform you that we were able to reduce our rates almost by half, instead of increasing it in response to the inflation. We had a survey, and the far majority of our guests prefer to have room only rates and pay for breakfast as they consume it. They also prefer to pay a reduced rate, instead of having the "free shuttle" cost concealed in the room rates. In addition, they prefer to pay as they eat, instead of having to pay a security deposit or having an amount held on their credit card. That way, they can also have an expressed check out where they don't have to wait in Q to settle their pending bills, with all the possible late charges and disputes.
We respect your opinion sir, and we hope that you see the benefit and stay with us again in the future.