The hotel has got greedy. You have to sign (under Duress) that if you bring in any food you have to pay Peso 3,000

Also the breakfast is now extra and not part of the room rate why?

The can to the shopping mall is no longer available

The meals in the Hotel have to be paid for as you eat. Not part of the account?

The booking was done properly 3 times yet I was told that I have to use PayPal. Then the manager apologised that the staff were wrong and need re-training

I now have breakfast outside as a principal. Better and cheaper

This Hotel talks about new rules
Good luck. Even your staff think it’s a backward step

From the moment we arrived after our horrific experience in Manila The hotel was really nice. Friendly staff and most importantly all round clean.

The pool on the top deck was fantastic and great value for money.

Room service was super quick and having morning coffee and no not instant powder coffee was a fantastic welcome.

Overall the best staff in the Phillipines based on 13 years almost monthly stays. The pool area was nice and the jacuzzi was a pleasure but you need to ask for them
To make it hot once in a while. The front desk was accommodating and did whatever they could to create a relaxing stay. Housekeeping on the second floor was spot on but the 4th floor seemed to forget towels and water quite often for some reason. The hotel had some closed pool days and nights for private parties which stopped paying guests the value they paid for but overall rooms were clean, the american breakfast was huge and the coffee shop they added in the libby made great coffee. We will stay here again. We do miss piccolo padre. Great job staff.